Spirit Halloween — Local services in Chillicothe

There is a serious scam going on with a mgr at the store in Chillicothe ohio and should be looked into. Everyone for at least two yrs have been told the props go on sale November first. But the mgr sells the props to one person the day before at a huge discount and fights anyone who else who wants to buy one. I was told that the first person who goes to the register to buy the prop gets it. Had the box out and everything. Then the other mgr and her friend threw a fit and fought me and basically stole it from out from under me as the employee was trying to ring me up . Update: Less than ideal for what happened to me and the employees is an understating the serious problem. I was harassed and bullied when I found out what was going on and the lies told by the mgr of the store. The props weren't even supposed to be on sale and the employees were yelled at and bullied also forced to mark the items down for pennies on the dollar for the mgr and her pal for two yrs that I know of this fraudulent activity has...

Going to Spirit Halloween is one of the highlights of our year. We look forward to seeing the amazing setups.

This year, however was extremely disappointing. Only one mildly neat setup in the front. The rest of the store is bare. Shelves are sporadically stocked. Selection of products lacking.

We stood at the changing rooms for 20 minutes waiting on an associate. Eventually we just walked in.

This is the first year (2018) that we will not be making a single purchase here. My husband went early in October and we thought maybe they were just getting set up. Nope. Two, almost 3 weeks later and it was just as bare. We went to Party City instead.

I hope next year they find better employees to run the place. It was really upsetting after going in 5 years running to an amazing setup to be...

Bought a costume in a sealed bag, when I opened the bag and took it out and saw that the costume was ripped. They refused to refund or exchange (all i wanted was to exchange for the exact same thing). The manager said there was no proof that it was ripped when purchased and she would not exchange it. This is ridiculous - I very seldom exchange items but have never been asked for proof that the manufacturer was at fault and not the customer. Never shopping here again - poor quality items that cant be exchanged and you can't try them on...