Jeremy, in the Chillicothe Ohio store, was (and I cannot stress this enough) AMAZING!! I was set on a specific base that elevated my head because of acid reflux and snoring but as soon as I said the words “low back pain” he said I definitely did not want that base, and he was right. He demonstrated the fully adjustable base and as soon as he elevated the legs I wanted to cry from happiness at the instant pain relief. His experience with how the body/spine works and what is needed to alleviate the stress in the lower spine was impressive. My mattress delivery date is going to be my personal Christmas Day. I’ve been sleeping in a recliner for 2 years and didn’t think I would be able to afford anything so fancy. Mattress Firm really can’t be beat; not only in customer service and education, but also in price, guarantees, warranties, and sleep trials. My husband and I can count on one hand the number of times we’ve been able to sleep in the same bed in the last 2 years and now, not only do I have hope for less pain but also a better marriage. I really can’t...
Read moreI talked with a guy name Charlie he was very kind and very helpful I’m disabled and with the cold weather it’s hard for me to come out but I was in desperate need of a bed I have many health problems but with having sleep apnea and congestive heart failure my legs swell I told him all this and we found a great mattress and a wonderful adjustable frame in my price range and also delivery and they will also take my old bed an set up the new plus I also get a cover for the mattress free! I also bought from them back in 2016 or 2017 and had a wonderful experience also! If you’re looking for a new bed or even just a mattress this is the place to go!!! Highly recommend!! You also get a certain amount of time that if the bed doesn’t workout they can exchange for something more comfortable! Thanks so much Charlie and...
Read moreWe can't express enough gratitude and thankfulness for the experience we received here from Ben! We probably asked him more questions today than he's had all week. Through out our entire visit Ben was able to explain in detail with such knowledge and patients everything we wanted to know. He showed us samples of the material that we could touch and feel. When we fell in love with a mattress and were having trouble getting the financing he explained other options and made it happen. Every product we wanted he made possible. Ben thank you for all your help, patients, and extreme kindness. We are very greatful! Mattress Firm don't lose that one! Keep up the...
Read more