I cannot give this company enough praise. There are tons of mattress places in Chula Vista - how to choose? We stopped in some of the more popular big stores and were immediately hit with floor salespeople and prices out of our budget. So for us, we went online filtering our search by way of ratings as well as the number of reviews, and Mattress Store San Diego (MSSD) stood on top. We first communicated by phone and our first contact was friendly, informative, and professional so we decided to have a look. MSSD is tucked away in a small industrial area - you'll need to trust Google to find it. Upon entering the store first impression was small yet organized. We were expecting high sales pitches but received the opposite. Darren (owner) started with the least expensive options first. Both Darren and Ron were extremely knowledgeable of their products and presented the pros and cons of the mattresses we were looking at. Again I stress NO high sales pitches or pressure in buying. I was taken back by how low these prices were but could understand the advantage given the smaller location and lower overhead. We bought a queen-sized mattress and collapsible bed frame all of which fit inside my Toyota van. Important as we had a 1,100-mile drive down to Cabo. While the mattress did need a coaxing by slightly folding Darren assured us it would make the trip without damage and he was right.Darren knows how to run a business, with low overhead, excellent staff (thx Ron) followed with customer support all are key combinations to success. HIGHLY...
   Read moreI learned the true meaning of "bricks and mortar" in the mattress realm. Because it feels like sleeping on bricks and mortar. Displays are not true to life. Save yourself some time, money and pain, and try something not sold in a store. I made this statement on FB in 2019 after overpaying with Ortho and getting a painful mattress. This is why I purchased from The Mattress Store San Diego. I purchased from them before they had a storefront, about 9 years ago. I made a new purchase of The Cherish Cooling Queen Mattress. It was under 1,000.00 less than furniture stores. The purchase was simple, I contacted Darren, he sent me the link. I looked over mattresses, picked two possibilities. I didn't have my car to go see them. So, Darren sent over his delivery guy for me to try them out. I picked the one I wanted and had it brought up to my apartment and placed it on the box frame. I had Darren charge my credit card by phone and was sent the payment receipt. So, so easy. Thank you, Darren. If you're still in business in the future, I'm calling you again. I don't know why I was so hasty before and didn't contact you. Thank you for storing my phone number and contact, and giving me that personal treatment of...
   Read moreThis store may look odd from the outside but the customer service is probably by far the BEST I have ever received!!!! Their prices are great and they offer same day or next day delivery. Ron was awesome and they are willing to work with you show you what they have and are able to order more than what they can just show you!!!!! I have recommended this place to many people already. They are currently working out of a storage unit but donât let that scare you away!! They offer warranties with their product....I found this place by mistake and then I was like um this place doesnât look like I could trust them so I looked them up on YELP. After reading the YELP reviews I had to give them a chance I bought a memory foam mattress a low profile box spring and a bedframe and I paid less than $725 they even through in a free pillow if you want to waste your money with an overpriced store go ahead but this place offers LOW prices and great quality products.....oh and they donât wear their shoes in your house they take them off to keep your house clean and not drag in dirt from...
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