Rent-A-Center — Local services in City of Hornell

So I was told to call the resolution center and they are just a big joke like this store so basically I did a cash to carry at the store picked up the next day got it home and it smells of cat urine and they say oh let me reach out to the store I already did that nothing was done it’s sold as is so now rent a center can sell furniture with a cat urine smell and paid cash money for it! Never ever again!!! Worst experience ever just to go buy a new set because who knows how long it has smelled this way for!!! This nasty and disgusting I have no cats but it’s cool lesson learned if it’s not new don’t buy it probably would of had better luck on Facebook market...

Went into this store and did a cash and carry picked it up the next day wasn’t in bad condition just a few rips nothing major! Then when I got it home it smells horrible of cat urine! To remind you I have absolutely ZERO animals and sadly I’m stuck with it and now have to figure out how to get the cat urine smell out of the couches!!! Normally I never have an issue with rent a center I didn’t want to rent I wanted to just buy it straight out which is what I did and got stuck with this...

Wonderful !!! Customer service is 5 stars easy ! They are amazing people I went in there today. They were extremely nice and very courteous and I felt very welcome and comfortable in their store to look at products. Only one con is they are over priced a little bit but that will never ever be a reason for me personally to go there again I am definitely gonna go there every time I need a product because they are so much kinder than Aaron’s and other places around. 5 stars easy...