Shoe Dept. — Local services in City of Hornell

The staff can be helpful, but can also be way too pushy and try making quick sales by throwing a bunch of different items at you to try. I understand commission and sales being important, but it makes the experience overwhelming and very unpleasant. I like having an associate ask if I need help every now and then instead of them following me around trying to get me to buy 3 different types of shoes and...

Probably the best local place for shoes. I can always find a quick pair of cute sandals for under $20 and have found shoes for work too. Not a big fan of the sneaker collection but then again I boycotted Nike for the whole Kapernack debacle. You will probably find what you need in a pinch...

I called the store and asked if I could exchange my shoe for a larger size. I was lectured on how I shouldn't assume on the size shoe just because I had my foot sized. I will never return here. I give great customer service and I expect the same in return. Someone teach this...