Absolute dog water for any kind of service, or customer service. Made an appointment for a simple oil change a week in advance at 730am. Dropped off at 715am and was told they were already behind for the day. Then get a call at 9am telling me they don't have the oil filter for my car, and I need to go buy one from another store that is located across their parking lot then bring it in to them. Unfortunately nobody told me I was required to bring the parts for the oil change I was paying for, and even more unfortunate that common sense was ignored and they could not comprehend that they currently had possession of my car I would need to travel to shop for them. Maybe I got it wrong and they just let you use their lift for an oil change and the customer is required to bring their own oil, filter, and do the work themselves? I shoulda read...
Read moreNeeded tiers and a oil change for about a week I’ve googled places called places no reasonable prices for the work I needed done. I was curious as to how the auto center would be. They asked for my name, address, contact number being that I didn’t have an appointment I was just looking at tiers for my car the Associate said he would be able to put them on Mount and balance (all season Douglas tiers with road hazard insurance)I was shocked. I asked did they do oil changes they said yes. So I purchased the tiers got the oil changed I watch as they drove my baby in the work station the employee put plastic protector over the Steering wheel also put gloves on and sprayed air Sanitizer I was so impressed I knew she was in good hands I browsed the strip mall came back to pick her up she drove so nice. Work and Installation price...
Read moreI recently visited the Walmart Auto Care Center for a new battery and set of tires. Unfortunately, the service was slower than the estimated wait time, and despite paying for battery corrosion cleaning, it wasn't done properly after a 3-hour wait. During the initial review of service necessities, the staff questioned the need for battery corrosion service without prior knowledge. Struggling to open my car's hood, he later recommended the service, but the results were unsatisfactory, as evident in the pictures. Attempts to contact them for a redo have been futile, with no one answering the phone during their specified operating hours from 7 am to 7 pm, Sunday...
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