Riverwood — Local services in City of Ithaca

Everytime we come into Cooperstown, my daughter asks to stop at the FuN toystore, aka Riverwood. The staff greets you with a friendly "hello & welcome" when you walk through the door, and once you are inside no matter the age you will lose track of the time. There are so many fun and unique toys for everyone, and the staff will engage in a game or two with you, which my daughter loves the most. We always leave, a...

I had questions about availability of sizes and used their text chat option through their website. They were responsive, helpful, and provided great customer service. After answering my question I placed an order and they texted me to let me know that my order was en route and provided me with the tracking number. It was a great...

Oh, yes. You can call in if it's the right time a d this and that and this and that -- blah blah blah. But after you spend a few .instead on the phone listening to them tell you how responsive they are and so on, what do you get? Nothing, zero, zilch, nada. Nobody answers the phone. Nobody calls you back....