O'Reilly Auto Parts — Local services in City of Mechanicville

The first issue last summer was non matching colored brake calipers, whatever, returned and sorted out. After that the final straw was the Rear complete struts for my 09 rx350. Installed making noises in the pistons day of. When winter time rolls around, the cheap rubber mounts make every loud squeaking rubber sound imaginable, changing tune the colder it gets. Beginning to understand never put aftermarkets parts these days on your pride and joy, ESPECIALLY SUSPENSION PARTS. And good mechanics will lie to your face when it’s convenient for them, (gas-lit into believing the new noises were not the new complete struts). My genuine advice to this stores manager would be to go through inventory and throw away everything that is certified junk, for the reputation of the store. I’m still in disbelief a year later a company (not oreilly) made these complete struts and thought they were acceptable for any vehicle. Clearly were not tested in cold climates nor bench tested. I’m not even angry at O’reilly’s, just the fact I wasted money, turned my car into a circus mobile in the rear and ruined business with an otherwise decent mechanic, who i think is on account...

Just got off the phone with O'Reilly after completing yet another flawless transaction. Looked all over for a power steering pump, including the standard on-line parts stores, no luck - seems that 1978 parts do not grow on trees.

Not sure why I didn't just call O'Reilly first; probably because I thought the car was too old for them to have parts available. Next time they will be my first call. They had the pump available the same day, price was excellent, and they are having it delivered at no charge to my mechanic. I am embarrassed to not recall the name of the man who assisted me, but not to worry - there are only the best of people working there.

In the past 18 months I have bought 2 batteries there, a few tools, and a steering pump for a 1980 car. I have gotten some great advice and always been treated with respect professionalism and courtesy, even when asking stupid questions :)

Let's make sure we all make a point to purchase there; the store may be part of a chain, but it feels like and runs like everyone there is our...

These guys have consistently gone above and beyond for my friends and I without fail since this place opened. They're well educated about their products, they're very friendly, very helpful, and their service and expertise is exceptional. I've also never once left without the part or thing I need in hand because they've got everything. If you're wondering if you should go to this store, to that I'd say, you're missing out if you don't....