Level Up Electronics — Local services in City of Plattsburgh

I recently had two visits to Level Up Electronics that resulted in excellent service. While at an event, my computer went to a blue screen and could not be restarted with multiple error messages showing up. I reached out to Level Up Electronics and they told me to bring it it. They gave me a reasonably priced range for fixing it. I was worried that I would lose what was on the device, as some of my files hadn't been backed up. In 2 days I got my device back with almost all of my files recovered, a new hard drive and functioning happy computer. Relieved is an understatement.

Several days later another issue came about. I walked in to the store, worried that I was going to just need a new computer. In 5 minutes they diagnosed the issue, showed me how to fix it on my own next time, and I walked out.

I highly suggest going to Level Up Electronics when you have an issue! Great Prices, Great Customer Service, Friendly and Knowledgeable, Please give this local business...

Came here on a Friday afternoon with my "dead" laptop (Dell). It was not taking a charge and I assumed it needed a new battery. The very personable owner, Chris, immediately took the computer and connected it to a charging adapter to make sure the battery was dead. Lo and behold, the computer started charging. I told Chris I had been using a $ 55 universal adaptor I purchased at Best Buy which is why I assumed the problem was the battery.

Chris produced a Dell adaptor which he said with a wide smile was $ 25, not $ 55. We tested it to make sure it worked, it did, and I left a very happy customer.

I strongly recommend and suggest that you keep Chris in mind if you have any computer issues. This is the place to go in Plattsburgh. Forget the big box stores whose staff may, or may not be computer savvy. Chris is the man.

By the way, I chose to come here because of the great reviews of Chris. Trust me they are all spot on. Highly...

At first i was skeptical, giving how mixed the reviews looked from my phone. My desktop (being as expensive as it was) was making a loud screeching noise, and I'm not exactly comfortable leaving or driving it anywhere, so i made sure to call in advanced to get an idea. They were super vocal, very clear on a set price, I'm sure if people were looking to save money they could just invest in the part first to have it installed instead of complaining about it in a review. Where i just paid for the part i needed upfront and had it replaced. Very satisfied with my repair and I'll be sure to update my review if i do randomly start having problems, (Within at least a couple weeks) which i pray i don't. 10/10 experience! highly suggest this location for repairs, only real issue i had was the parking. relocating would certainly bring in more business and make it easier...