Brought in a small mixing board that worked but wouldn't recognize the input. I was told it was a bad chip and an easy fix if they could find it. We talked about it being a cheap board and I didn't want to invest much into it. 5 months went by before they said they found the chip and it didn't work, and I only knew that because I called them. A couple weeks later they called to say it was done, but had racked up enough charges between parts and labor that they were asking for twice as much as I could buy a brand new one for. I wasn't about to pay that so I lost my original bench fee and forfeited the unit while wasting 6 months waiting. We discussed not wanting to replace the board because of the expense when I dropped it off and on numerous follow-ups that I did. Had I been contacted to say this is what was going to be done I would have reminded them of our previous...
Read moreI enlisted Dykes TV service to calibrate my CRT for retro gaming. They were fantastic at not only meeting my needs and expectations, but were extremely patient with my perfectionism on the focus, color, geometry, and convergence. Finding someone who is able and willing to do this kind of work today is a rarity; I am so glad and thankful that I was able...
Read moreHarry was able to get the OEM lamp part I needed in a very reasonable amount of time. The price was quite reasonable. When the lamp refused to work, he provided great feedback was able to correct the problem. Great attitude.
Not everything can be saved but they will...
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