Yonkers City Clerk's Office — Local services in City of Yonkers

As convenient as it is to being able to do walk-ins for your passport needs, I do not recommend this place. In the beginning of February, I took my daughter who needed her passport for an upcoming vacation that we had planned. My wife was not able to go due to work so she made a notarized letter authorizing me to go alone with the baby. Although the staff were nice and attentive, the reason why I’m rating them as a one star establishment is because after they reviewed my application and documentation, took my money for expedited services, and submitted the application, they did not notice that the notarized letter was not going to be valid in our case. On Thursday, March 9th, we received a letter stating that we needed further documentation for our daughter’s passport because they were “missing a signature” from one of the parents. They told us in writing that we had to notarize and submit a DS-3053 form which is their official “statement of consent” form. We immediately got it notarized and sent it through next day air. Today is March 18th and our daughter’s passport application still says “in process” on the online tracking page, and our flight will be departing in less than 72 hours. If they would’ve told me then and there that I needed a DS-3053 form instead of a regular notarized letter from my wife, I would’ve returned the next day with the proper notarized and signed document and we would have not been going through this headache. But it is what it is. I recommend for those who are in a similar situation to just go to the post office, as they deal with passport applications on a regular basis and are probably better able to catch any discrepancies and steer you in the...

I went prepared the ladies were so nice and made the process so easy I wasn’t there more than 15 minutes. I did the application one week ago, my passport is on its way. Great customer service I would recommend here vs the...

Stuck in traffic due to accident, was 5 minutes away from location to get marriage license. Called to let the office know and lady who picked up phone rudely said they close at 6 o’clock and hanged up phone....