Henard's 1 Stop Tobacco — Local services in Cleveland

I have never had a problem with this institution. I am a frequent weekly customer. However over the past 3 weeks they have gained some new employees that seem that they're there only for a paycheck. They don't care what you want with your asking they don't have answers to your questions. They are there only to accept your money. When I asked the attendant with the cheapest pack of ultra light cigarettes were, she disappeared and came back and said that they don't have any. So I asked a different employee and they magically found the cart and I was looking for. So the current employees at this facility have a problem with opening their eyes and reading. And the final note if you're not there buying lottery tickets you are the last individual in line. Nobody cares about your needs for tobacco alcohol ice snacks or anything else, if they have a customer with a lottery ticket they take precedence over everybody else in the store so you need to be fully aware of that when you walk in. If there is somebody at the gambling booth, expect to be waiting there for quite a while. And this is a consistent issue. The company's turnover rate also seems to be anywhere from 2 to 3 weeks. They're hiring an employees that are there just for a paycheck not because they know how to do their job or give a damn about the customers. They have good prices now and then and if you can deal with the right attendant you won't have any problems, but at the moment you have four women working in there that do not give a damn about anything going on in your life as long as you have cash to...

I visited this establishment not to long ago. Not only did I noticed, the store was in horrible condition, from smell to the look. manager by the name of Lisa, was very rude. Not only did she make me feel unconfutable as if I was stealing from a tobacco shop smh, she mumbled a few racial slurs under her breath. Not only will I not shop here EVER AGAIN, I will definitely spread the word to the BLACK community to put a halt to spending money here. if I could give ZERO stars i would but unfortunately that wasn't an option. Who ever owes this company can defiantly go to Hell with gasoline...

Excellent prices; on all their stuff... An 8lb bag of ice is ONE Dollar Not kidding; ONE Dollar!!! So, if you're one of those who was foolish enough to purchase one of those "abominable snowman" coolers; you may offset your money by purchasing your frozen H2O...