Went to get my screen protector replaced. Was being help by Michael. He seemed very annoyed that he had to replace the protector for me. When he gave me the phone back it had white lint on the side that was stuck to the screen adhesive. He said it was from my case. I asked how that was possible if case was not on it when it was installed. It was clearly from the cloth he used to wipe protector. I asked if he can redo it. He then got a new protector from a bottom draw that looked different from the original one. When I was given back my phone the protector was not placed eventually and was too small for my phone. I asked him why is the protector not covering all the way to the sides? He says itâs probably not on right. I then asked for a refund and left with my old protector. I was very unsatisfied. Michael made me feel like I was bothering him and that he couldnât care less about doing...
   Read moreI had an absolutely fantastic experience at the AT&T store thanks to Mike! From the moment I walked in, he was welcoming, professional, and incredibly knowledgeable. He took the time to really understand what I needed, walked me through my options without any pressure, and made the entire process smooth and stress-free.
Mike went above and beyond to make sure everything was set up properly and even followed up to make sure everything was working perfectly. His patience, attention to detail, and positive attitude made a big difference â itâs not often you leave a store feeling genuinely taken care of, but thatâs exactly what happened.
AT&T is lucky to have someone like Mike representing their brand. Highly recommend asking for him if youâre...
   Read moreMichael Tirpan, while he was transferring my phone, I saw his attitude and the way he helped others, their needs. Despite multitasking, he provided excellent service.
Even when I returned the next day with the problem, I was impressed by his sincere attitude and excellent work. I highly recommend this store...
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