Keepsake Jewelry & Personal Gifts — Local services in Clovis

IF YOU GO HERE YOUR GOING TO OVER PAY WHILE GETTING THE WORST CUSTOMER SERVICE!!!!!!!!! If I could give this a zero, I would. I don't EVER do reviews, but I just had one of the worst experiences here today. I went in to get my ring sized, I also wanted to see how much it would be to get the prongs that needed it redone. The lady told me it would be $50 to get it sized down. Then the man came and looked at my ring and told me I needed all of my prongs redone. it would cost $300!!. I said that I couldn't afford it at this time and to only size it. He tried to pressure me into getting it all done today, and making me feel like if I didn't do it my dimonds would fall out, and I couldn't wear it. I asked him how much to fix the one prong that really needed it, and I know it does. He tells me $100. These prices don't make sense to me. I tell him no to just size it, cause at this point I'm thinking about getting an estimate somewhere else. So they said it would be an hour, took my name, number, and ring. About 25 minutes later I walk by and they were both just sitting there. So they don't call you if they get done sooner but ask for your phone number. Or maybe they hadn't started but could have and were wasting my time. Either way it wasn't very professional. When I went back in to get my ring,. He rang me up and the total was $65!! Not $50.. I paid, and took my ring and left. As I'm walking outside I remember he didn't give me my gold that came off of my ring. I know it wasn't a lot but I know it can be used to fix my prongs so I don't have to pay the extra money for the gold. So I go back in to ask about my gold, the both say "we don't give back gold". What!?! I've never heard of that before. Like I said it's not a lot, but gold is money. Not only were these people trying to nickle and dime me in everyway, but they treat me like I don't have a right to ask for my gold back. I already felt ripped off because it came out to be almost $15 more then the $50 she had told me. How does that happen? She swears she told me $59.99 but how the would I get $50 out of that. Basic math and rounding I would go to $60. I am just disgusted and I will never go back. From the moment I walked in I feel like all they wanted was my money. When I get my ring fixed somewhere else and it doesn't cost me $250-$300 I will comment on this review because I know it can be don't cheaper. This was just the first place I went. The only good thing I can say is they were fast. But they also didn't take the whole hour and could have called and said it was done. They had the worst...

I have been coming here for years and the service has always been above and beyond. The couple who owns this establishment are always friendly and accommodating. They provide a wide range of service from jewelry repair to battery watch replacement, which are the two services I usually seek assistance with. Sometimes while I wait, I browse through their gift selections and I usually find the right gift for my special occasions, like a...

Went to get my ring resized. The price was half of what I was estimated everywhere else in town. The lady and man were very friendly, professional, and helpful. I picked up my ring at the designated time on my ticket. Not only did they resize it, but they also buffed, shined, and cleaned it. I picked up my ring in more beautiful shape than I left it. Absolutely recommend! Thank you again! My ring...