Busch's Florist and Greenhouse — Local services in Columbia Township

I originally left a one-star review when my arrangement didn’t arrive as expected, and I hastily sent an email with my disappointment to Customer Service. However, after reaching out to express my concerns, the florist responded promptly and went above and beyond to make it right.

They sent my wife a brand-new arrangement that was absolutely stunning—every detail was perfect, and the design truly showcased their talent and dedication. The replacement not only met my expectations but exceeded them in every way, turning a very frustrating situation into a memorable, positive experience.

I appreciate their commitment to excellent customer service and the effort they put into ensuring customer satisfaction. This experience has completely changed my opinion, and I am happy to update my review to a five-star rating. I now confidently recommend this florist to anyone, knowing they truly care about making things right when...

I tend to give business a second chance every time. My most recent online purchase was enough for me to come here and forewarn others not to shop here for their flowers. I ordered a beautiful bouquet of flowers. Online photos were gorgeous. I accepted the changes that would come when certain flowers are not available. I did not however expect this much of a change. I am not at all happy with the way my mother in laws flowers turned out. I specifically ordered an arrangement without roses because I wanted the bouquet full. Replacing filler flowers with a roses made it look stripped and bland. More greens than flowers. Not a good ratio. I can send photos of the obvious difference. I would like a refund or a replacement bouquet. I tried countless times to reach out the business. Their answering machine was not taking voicemails and their on line contact was not allowing for comments...

I saw a video on social media that shared how most men don’t get flowers their whole life until their funeral, which made me sad and it dawned on me, that’s pretty accurate. So many times we think flowers are for women and people may think men are too “masculine” or too thick skinned for nice flowers, but I don’t anymore. I got my husband the most beautiful and perfect bouquet from you guys for Father’s Day and he absolutely loved it and told his close friends and family with such appreciation. I will continue getting him flowers for special occasions forever. Flowers are...