I have a beautiful diamond ring that is very special to me and I needed to use this for a collateral loan. I have never pawned anything before and the thought of leaving my ring with a pawn store left me feeling vulnerable and worried. I went to three local pawn stores – the first one was filthy and smelled horrible and I immediately left before talking to anyone. The next one I went to is in a very nice part of town with high end retail shops. The owner was rude and gave me a lowball, insulting offer. I had a great experience at the third pawn shop. The owners really put me at ease and they provided a good offer, but it came with a high rate. I wasn’t ready to accept this offer and I went home and started searching online and I came across Diamond Banc.
Diamond Banc offers loans for fine jewelry and high end items. This stood out to me because many of the pawn shops I came across weren’t adept in dealing with fine jewelry. I went through the quick and easy online process for requesting a quote from Diamond Banc. A few hours later I received an offer that was not only good, it was great! It also came with a low rate. I was apprehensive about mailing by ring out of state but I did a lot of research and found only positive remarks for Diamond Banc.
I’m so glad that I made the decision to move forward. Kyle Cook at Diamond Banc has communicated with me every step of the way. He has provided clear and easy instructions about the process. Kyle sent me a shipping label with specific packaging instructions. I mailed my ring via FedEx Express overnight and Kyle emailed me the next morning letting me know they received the ring and it was going through the verification process. That was done in less than an hour and then Kyle emailed me the loan documents. I signed everything online, the wire transfer was immediately sent and within two hours the funds were in my checking account.
I cannot speak highly enough about Kyle and Diamond Banc. They offered more than the local pawn stores and their rate can’t be beat. Before you go with a local place, it is in your best interest to check with Diamond Banc. The service is top notch and they are able to maximize the loan amount for your...
Read moreI love Diamond Banc and Jordan Issacs, from the moment that I searched online to speaking with Jordan for the first time I knew that I would be in good hands, the process was quick and seamless. Their website platform was very user friendly. I loved the fact that they put educational videos to explain how diamonds are valued and it explained how they gauge the value of the diamond. What I loved even more was the fact that they loan money and not just buy your diamonds from you and they gave way more money than I could've ever gotten from a local pawn shop. Their loan rates are fair and manageable to pay back. But, enough about the business, let me tell you how awesome my rep was, Jordan Issacs.
He was kind, prompt, informative, knowledgeable and just a pleasure to work with from the beginning to the end of the transaction. I couldn't have asked for a nicer human being. It's people like him that make a business successful!! Kudos to you Jordan and Diamond Banc! You will have a customer for life and I will refer anyone who I know to do business with ya'll!! You guys are the real deal and it shows. Thank you again for helping me out during my...
Read moreWas initially hesitant to "send off" my sentimental precious metals to an organization I found on the internet. However, Diamond Banc has been nothing but professional. Top-notch communication at every juncture; every step was clearly explained, every question I had was answered immediately, there was always someone available to talk and, when weather delayed the 'overnight' shipment, Diamond Banc kept me updated on the issues and progress.
Diamond Banc excels and other companies could learn from their example.
UPDATE: I found myself in a position to pay off my initial loan, but needed the funds in the near future. After paying off my loan Diamond Banc stored my collateral, free of charge, and scheduled a new loan signing, just before I would need the funds to A) ensure I received the wire transfer in time and B) to maximize the amount of time I was not paying interest on the loan.
Everyone at Diamond Banc is professional, articulate, quick to respond to any questions I have and works to understand my needs and minimize my interest payments.
A+++++ business! It's been a pleasure...
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