COMO VAPOR — Local services in Columbia Township

This place, and the manager that works there, are both total trash. Recently my 510 battery was dropped in water and while still worked, was not functioning at top level. I had been looking around for the same one I had because it always worked great for me but nowhere seemed to have it. I decided to check out COMO Vapor on Nifong. I explained to the manager who was working that I’m willing to spend more than your run of the mill $15 510 pen in order to get something that will last a while. The pen I was replacing was about $35 when I bought it a year ago and again, had been great. He suggested a $50 CCELL brand device and after checking it out I decided to go for it. Before checking out I specifically asked “if it isn’t everything I hope it is can I bring it back?” Before I even finished the sentence he nodded and said “within 30 days with the receipt and box. That is very important.” Well the device is terribly underpowered creating very little vapor. I tried doing multiple heating cycles, fully charging, using different carts, and still it just doesn’t have the performance I expect from a $50 device. So I neatly packed it all back up, with the receipt, and two days later headed back to the store. A young kid was working and I explained my story and he said “oh yeah, shouldn’t be a problem I’ll just have to check with the boss.” He then calls the manager from his cell phone who is not in the store. While the worker explained the situation I could hear his boss over the phone say multiple times “we don’t do refunds or returns.” I told the kid that’s not what I was told and explained what happened. He repeated my story back to his boss who said “I was the one who sold it to him, and I said it has a 30 day warranty for defects.” This was nothing more than a straight up lie. Before he hung up I heard him say “let me know how it goes” as if he expected me to go ape on this kid. Well it obviously wasn’t his fault so I’m not going to do that. Needless to say I’m now out $50 for a junk vape that I won’t even be using. I will not be returning and will try to tell anyone I can to stay away...

If I could make this ZERO stars, I would! my daughter went to the gas station to purchase a vape that they were out of so she decided to go to Como Vapor. upon providing her VALID ID to the employee, who turned out to also be the owner, he looked at it, and then began folding it in half putting a crease down the middle. She asked him to stop, and he then accused her of providing fake false identification. She was able to get her ID back and leave there very upset and called me. I called there to speak to the gentleman to let him know that he had made a big mistake, and he owes her an apology and I would like him to pay for her to get a new identification card at which point he again accused my daughter of providing false identification, so I took further steps to prove to him that he was in fact wrong, and my daughter is of age (23) and we were able to rectify the situation. I hope he learned a lesson and in the future, hold back his assumptions, and treat people with more respect as a...

Great place to shop! With 2 locations its too easy to pick up any needed supplies! I spent 19 years smoking, and after a talk with one of the owners I gave Vaping a try...again. They found what works best for me. Best part is they took an addiction I hated and turned it into a hobby. Between the selection and customer service I refuse to take my business elsewhere!

EDIT: After being a customer for nearly a year I've gotten to know the entire staff. The staff genuinely cares, and takes service to their customers VERY seriously. With their juice card program there is NO reason to shop...