Smoothie King — Restaurant in Columbia Township

I walked in with only one other person waiting who had already ordered. When I walked up to order, there was someone at the register who did not greet me or even say they would be with me in a minute. He finished what he was doing and walked away and worked on making a smoothie. There were 3-4 other people on duty and none of them even looked in my direction or spoke a word to me. After about 3 minutes of standing and waiting, someone finally approached me and said, "are you ready to order?"

Very unprofessional. Very obvious no one wanted to take front counter orders and was waiting for someone else to do it. Very rude and...

Horrible customer service. My first visit there. They were busy and the staff didn't know how to handle it. Staff was noticeably "grumpy" and not a smile in our long wait there. They forgot our order and served 4 to 5 people who ordered after us. When we confronted them, they said someone else must have picked up our order. Funny, because we stood waiting and watching them make drinks and ours were simply never made. The smoothies were good, but nothing exceptional and definitely not worth waiting 30 min for 3 drinks. Not worth attempting to...

Great product, but the service is unbelievably slow particularly for an establishment with a drive-thru. There was once where I went on my lunch break and there was just one car in front of me in the line; it took over 25 minutes for me to get my order after placing it. I get that they have to make these smoothies from scratch, but that's absurd. Also the increase in price for the meal replacement smoothies on $5 Friday to $6 may not seem like a big change, but it's a joke of a "deal" when they upcharge for everything on an already...