Electronic Express — Local services in Columbia

I recently purchased a new home in Columbia and found myself in kind of a rush to purchase a new refrigerator, not realizing how much Biden's inept administration has affected even such seemingly simple things as purchasing such a common product. Anyhow, I contacted Electronic Express in Columbia & spoke to Natalie. I had never dealt with the store before, but I must say, I was very impressed with them from the start. Natalie was very professional & efficient in handling my inquiry and let me know what they had available as well as how the purchase & delivery is handled. I called back a few days later after finding no lower price elsewhere & verified availability. I then went to the store, met with Natalie in person & ordered my fridge. Again, Natalie was very professional & easy to deal with. A few days later, the delivery/installers showed up as scheduled. I wasn't there, but it went very smooth with my wife.

Later, I discovered a few minor issues with a shelf & drawer not being very secure, so I called the store to inquire & spoke to Natalie again. She quickly arranged for the installers to return & remedy the problems, which they did. They were great as well, by the way. All 'n all, my experience with Natalie, the installers & the purchase overall were excellent, so II would highly...

I am very disappointed in the way the staff treats their employees. A friend of mine just bought a fridge from the Columbia store on Wednesday. 5-20-2015. It was delivered on 5-22-2015 but the fridge does not work. She called the store and the manager stated that he was sorry but he couldn't do anything at the time because he couldn't even find her name in the system. He told her that he would have to get with the guys that installed and get back with her. The manager just called her back and said the best thing he could do is replace her fridge on WEDNESDAY. This is Memorial Day weekend so now she has to go all weekend and two days after without groceries or a fridge. Of course all of her groceries were ruined but he told her that he couldn't replace them because she didn't get the extended warranty. Which the salesperson talked her out of getting because the fridge didn't come with an icemaker. She called him while we were at work and he was very rude to her. I tried talking her into calling The Better Business Bureau, which she may still do because it is a shame that they are quick to sell you an item but not wanting to do anything when that item is broken. I would not recommend anyone to shop at the Columbia Electronic...

Make sure to ask for Richard. Fabulous person who's quite knowledgeable of the appliances and electronics . If you choose to go thru Acima ask for Madison. The regional director, pretends to care about your decision and after you sign, she changes into someone that makes you feel like you're stupid for calling to ask questions. She doesn't return phone calls and when you reach her she always says, " I was just getting ready to call you". I was thrilled with my purchases but extremely overjoyed to pay it off just so I didn't have to deal with her plus her attitude . She won't tell you about trying to pay everything off within 90 days. I purchased a Midea washer and dryer $799. As well as a laptop $499., so around $1200 right. Well, making payments of $128 every 2 weeks for 24 months The total paid would have been over $ 3,500..!!!!!!! Make sure to look at the final paid out amount and be wary of the over priced extended warranty. ( it may be a necessary evil. Think wisely. Take your time and do the math). Oh yeah, by the way, my washer and dryer are wonderful. They're also...