Holy Moses — Local services in Columbus

I have been here two times now (first time with Justin, and the second time - today, with James) and have left extremely happy both times.

Justin was verrrrry detail oriented, and talked with me for about 20 minutes before we started about potential routes we could go (I had a few reference photos) and he very much cared about getting a cut that would match my look in general, and the structure of my face and all of that. Didn't know a haircut could be that detail oriented, but it made me feel so at ease as I have a hard time trusting my hair into insividuals. The end result was expected from how much he seemed to care about his craft and I left more than happy. I unfortunately didn't know my schedule coming up so I didn't rebook at the time, and he fills up pretty quick - so I was not able to get back with him for today's cut. Butttttt

James - incredibly nice and welcoming dude. Makes you feel like you've known him for years and his general demeanor is infectious and optimistic. I used photos I took from my last haircut as the reference, he asked questions as we went, and he did his thing with confidence. I have a tendency to look at the cut as it's going to see if I like how it's looking, but from his demeanor and how fluid his motions were, I just sat back and let him do his craft. The end result was absolutely incredible. No changes were needed, and I left as happy as could be, and rebooked instantly. Even found new ways I could style it while I was home that I've never tried before, so he produced a very versatile cut. You get what you pay for here - absolute quality. I liked every cut I seen in the room, and everyone's professionalism and clear passion for their art shows. After years of unhappy haircuts, I have found a place that I no longer have to feel anxiety going to. Definitely will be coming back as long as they are...

The stylists here are great at what they do but I had a TERRIBLE customer experience here with Madison (front desk) and Mary (stylist). For the record I’ve been a regular and have exclusively had my haircut here every 3ish weeks for the last 8 months and always tip 25%-35%. Today they just lost a long term customer.

Called an hour ahead of my appointment to ask if it would be OK if I were 10 minutes late. I spoke to Madison on the phone, and was specifically told “we have a 15 minute grace period, and your appointment is for 45minutes, so as long as you check in by 5:15 you will be fine but because Mary has another client right after you, if you arrive after 5:15 we would have to cancel”.

I showed up at 5:10, exactly 10 minutes late as previously discussed. Had to stand in line and checked in successfully by 5:12 and was sent to the waiting area to wait. After waiting for 2 minutes Mary came and introduced herself and had me sit in her chair. She then explained because I was late she would only be able to “clean up the sides with a trimmer” and couldn’t touch the top of my hair (not even acknowledging how ridiculous that would look, nor acknowledging that $40 to “trim the sides” is ridiculous). I told her that I had called ahead, spoke to Madison who said this would all be OK over the phone, and even pulled Madison into the conversation to confirm. All I got was “sorry, there is nothing we can do”.

I am so upset about this - I would have cancelled if I was told this ahead of time. I loved getting my haircuts here but sadly will not be...

Zack did a great job taking care of my grandson and me yesterday. My nine year old grandson and I both got haircuts and I got a much-needed beard trim. This was my second appointment with Zack; he’s a highly skilled and highly personable barber. I appreciate a scissor cut and Zach handles scissors with precision. I switched to Holy Moses after having gone to the same barber shop and barber for over 15 years; I just needed a change. Lucky for me, I found Holy Moses and booked my first appointment with Zach - he’s definitely become my go-to barber. On a side note, my grandson has tactile sensitivities and doesn’t like getting his hair combed or head touched. Needless to say, he was in desperate need of a haircut. With a bit of communication beforehand, Zach did an awesome job - my grandson really liked his haircut and told his parents about Zach and all the “cool stuff” Zach used on him while he was there. He said, “Holy Moses isn’t a “cookie-cutter” kind of barber shop like the ones my friends go to.” I’m pretty sure Zach has gained another regular client. In my opinion, Holy Moses is a contemporary barber shop with good music, impeccable cleanliness, a comfortable and spacious waiting area, and all-around great...