Salon Lofts Grandview — Local services in Columbus

Tracey Fekete, at Grandview Salon Lofts, has been cutting (and sometimes coloring) my hair for more than two years. I used to always bounce from person to person, but Tracey is the best for curly hair. She really knows what she's doing, she listens, and she's just a great person.

Tracey also did my wedding-day hair, and it was absolutely beautiful! We did a practice round to see what we wanted to do, and when I went back for my pre-wedding cut, she had another idea to try! Tracey did wedding-day styles and/or updos for some of my bridal party and moms - all were VERY happy with their hair, and had nothing but positive things to say about working with Tracey.

Tracey genuinely cares about her clients, and goes above and beyond to make sure you look (and feel!) your best. She even emailed me after the wedding to see how everything went. She's...

Had an appt today at 2pm with a Sofi....told them I was in Upper Arlington area...so they set me up with an Upper Arlington Location....went to the Upper Arlington location were there was NO Sofi.....totally embarrissed I called them 3 times they never answered the phone......WENT TO Dibela Hair and Nails desprately hoping for a miracle squeeze in......they not only squeezed me in but did a damn good job on my roots for strawberry blonde hair and gave me nice blonde highlights and eyebrow job for alot less than this salon charges just for color.....thank you for totally embarrissing me on a wacked appt......i gave me hair dresser a 20 dollar tip......and super greatful too cause my hair probably would have also been a total wack job....would not recommend this place....they might have high ratings but there company...

One star is being too generous.I had an appointment with Mandy Starks at 5:30pm. I arrived a few minutes early and texted to her that I have arrived for my appointment.No response. I text again a few minutes later. No response.I waited for 20 minutes in the parking lot for a response and nothing.I got stood up.I left after 25 minutes.Later I texted her to see what happened. No response. Finally,later that evening she responded and tried to tell me she had texted and called me. Ah noooooooooo! I sent her proof that I texted her twice.I should charge HER for being a no call no show and wasting my time! Very unprofessional.And an insult to me,a paying customer. Salon Lofts should compensate ME for my wasted time and effort. Oh well. This nutcase lost $160.00...