John's Nails — Local services in Columbus

I would give it no stars. I got a gift certificate from my kids for Christmas for this place. its been about two years since I've had acrylics and decided to get some. Well at first unless I'm missing something, are they not supposed to push back your cuticles and clean your nail beds up? She didn't even do that. So then we start and I'm liking them alot as a matter of fact I ended up loving them. But two days after I got them done I look at my left middle finger and the tip is completely gone, while the acrylic still stayed on my finger. I chaulk it up and was going to get it fixed when I got back into town. Well I get back 4 days later haven't even had them on a week and I go to open a drink and the right pointer finger tip just pushed back and fell off, my friend and I were in disbelief bc as anyone knows with acrylics if it's done properly it should tare your whole nail off. So I check the other ones and they all just come right off. No tugging clipping anything just pushing them back a little bit. So I go up there the next day with the tips still brand new looking and show them my hands and tell them what happened and she said that it was my fault and she would do paint for 20$. I was like heck naw. I want them redone the same way I got them, no difference the dsame way. Well ol body gaurd guy says the owner isn't here I'll have to come back thurs. This is a Monday. I told him I'm not walking around like this that they need to be fixed, meanwhile some random asian lady sitting on the couch is saying I probably got bored and bit them off. I told her she needed to be quite talking to me like that and she did. At this point in getting angry at the audacity if this place. Well two girls walk in and I am in the wrong for this and I do apologise for that, but I tell them not to get their nails done here or you'll end up getting ripped off and you'll end up like me. So ol bouncer guy is like naw you got to leave and I go and sit in the bench out side and wait for the police bc I want a incident report to prove I even went there. 55$ 45$ nails and a 10$ tip gone waisted and my girls were upset they also got ripped off. I'm recently separated and two weeks after that my father died. They just wanted to give me something nice to cheer me up and that's what I get. A hard time and a rip off literally. So just be cautious going here. Some of the techs are nice and stand behind their work from what I hear and some don't. Even though she told me if I had issues to come back and she would fix them....

Yesterday, I went to get a fill in. It was my first time visiting them, so I was hoping for a good experience. It was nice that I was able to sit down and receive service within minutes of my arrival. 5/5 they are staffed adequately

However, it was apparent that the man who provided my service was inexperienced. One woman came over and supervised for a little while. Red flag ❌️ but I still patiently waited as he completed the service.

He didn't speak during the service, but would occasionally jerk my hand to put it in the position he desire. I felt disrespected, but I again was patient. 1/5

We had an awkward moment when he and I tried to discussed the color I wanted. There was an obvious language barrier, but a young lady stepped in to help us figure it out. 3/5

Once done, the finishing result was not surprising. Some fingers had acrylic on the skin, while some nails had different levels of thinkness and the polish wasn't smooth to the touch. The thickness at my cuticles was the worst part, not natural looking at all. Just disappointing... 1/5

As I paid, I informed the nice gentleman at the door that I was not happy with the results. He told me call back and speak with Michael. 5/5

Today I went back at Michael's request. He worked to fix the errors that were made, but there was no fixing the thickness at the cuticle level. He said that's all he could do. I guess I wasn't deserving of them being fixed correctly. He laughed and told me to like them.. Ha Ha Ha, nothing was funny.

He called his daughter over to polish them for him. Overall, she did a good job. However, they had a good laugh at my expense. Of course, this is just my opinion since they spoke in their native language and only understood the word cuticle. 2/5

Will I go back, NO! because the bare minimum was done to rectify the problem. Michael (I guess the owner) told me I was lucky to have him fix my nails, he been doing it over 20 years.

Good Customer Service is hard to find. Laughing and small talk does not take the place of quality service. Hence, we have to be careful where we take our dollars. Some people don't see your value and don't deserve your hard earned money

The nails are from today, after...

Title: Exceptional Service and Care at John Nails with Linda

Review:

I recently had the pleasure of visiting John Nails, and I cannot express enough how impressed I was with the exceptional service provided by Linda. From the moment I stepped into the salon, I felt welcomed and valued as a customer.

Linda's professionalism and attention to detail were evident throughout my entire experience. She took the time to listen to my preferences and ensured that I was comfortable with the services I was receiving. Moreover, Linda's expertise and skill in nail care were truly remarkable.

The quality of Linda's work was outstanding. She meticulously shaped and filed my nails, creating a flawless canvas for the nail polish application. Her precision and steady hand while applying the polish resulted in a smooth and even finish that exceeded my expectations. Linda's attention to detail was remarkable, as she took extra care to ensure that every nail was perfectly polished, leaving no room for imperfections.

Furthermore, Linda's friendly and warm demeanor made the whole experience even more enjoyable. She engaged in pleasant conversation, creating a relaxed atmosphere and making me feel at ease throughout the service. Her genuine interest in providing an exceptional experience was evident, and it truly enhanced my visit to John Nails.

The salon itself was clean and well-maintained, with a calming ambiance that contributed to the overall positive experience. The staff members were all friendly and attentive, making sure that every customer felt valued and comfortable during their visit.

In conclusion, I highly recommend Linda at John Nails for anyone seeking top-notch nail care services. Her exceptional skills, attention to detail, and friendly demeanor set her apart from the rest. Whether you're looking for a simple manicure or an intricate nail art design, Linda's expertise will leave you feeling pampered and satisfied. I will definitely be returning to John Nails to experience Linda's exceptional...