The Tinsmith's Wife — Local services in Comfort

I will respond since my wife and I were the ones who actually had the negative experience at this business today. My wife is an avid needlepointer and was so excited to make the trip from San Antonio to Comfort. She has been talking about going there for several weeks.

We entered the store while I carried our LITTLE 12 pound dog. He is very gentle and is not aggressive. With seconds of entering a man at the counter yelled, “we don’t allow dogs, we have cats”. There was no exchange of words and I was embarrassed to be treated so rudely in front of other customers.

I quickly walked outside and my wife stayed inside the store. She was never greeted and was completely ignored as a customer.

All that was needed was an apology rather than avoiding the truth. We will not be...

The Tinsmith’s Wife is such a special shop. It’s a beautiful, welcoming space filled with yarns, fibers, and tools that spark creativity the moment you walk in. The selection is incredible—colors and textures you won’t find anywhere else—and everything is displayed in a way that makes you want to linger and explore. What makes it truly stand out is the care and knowledge that go into the shop. You can feel the passion for the craft, and it’s the kind of place where you leave not just with materials, but with inspiration. It’s a treasure for fiber artists and a destination...

READ ALL! I ran out of beads to finish a project. Having purchased the yarn and beads 11 months ago, I returned to the Tinsmith's Wife today in hope they would still have the same beads. Their computer inventory showed they had 5 tubes of my color beads but they were unable to locate them. In spite of being busy, Wendy and Bill ran 3 separate searches of their inventory trying to find them. The beads were found and I am a very happy knitter. THEY HAVE THE BEST CUSTOMER SERVICE OF ANY COMPANY IN ANY INDUSTRY. I LOVE THE TINSMITH'S WIFE and HIGHLY...