Okay, so Iāve only been to this resale shop five times ā five. Thatās not even enough visits to be called a āregular,ā but somehow, Iāve become their unofficial villain.
Visit #1: I walk in, and bam ā I see this chair $300. Except itās not really a chair⦠more like a āchair-shaped suggestion.ā No footrest. No recline. No dignity. I politely ask if heād take $200 for the privilege of owning his broken furniture, and he gives me the universal sign for customer service joy: eye roll plus frown. But he agrees. Cool. I buy it.
Visit #2: I go back, eyes on two leather couches. Price: $400 each. Condition: held together by hope and duct tape. Recliners donāt recline, cupholders are MIA, and one of them looks like it lost a bar fight. I ask if he can do $300 apiece. He looks at me like I just insulted his ancestors and says I ākeep hassling him.ā Um⦠sir, Iāve spoken to you once. Iām not a haggler ā Iām a realist with working eyeballs.
Visit #3: I walk in. He looks at me and immediately hits me with, āYou gotta leave. Come back tomorrow. Iām busy.ā Wow. Okay. Then he accuses me of buying stuff just to resell it. Plot twist! I didnāt realize I was starring in an undercover furniture sting operation. Then the manager opens the door like sheās escorting me off a Spirit Airlines flight. Very dramatic.
Visit #4: I return ā cautiously optimistic. Adam sees me, smirks like he just watched someone trip on a sidewalk. Theyāre unloading a truck. I ask if he has a white piece Iām looking for. He says, āGo check out back.ā No problem, I turn to leave and he yells, āDonāt ask them to help you load it!ā Um⦠okay, but Iām not Hercules here.
I go out back, see four dudes sweating buckets. I politely ask if they can help me load two small pieces. I even say Iāll tip them. One minute later, itās done. I hand each guy $20 because Iām classy like that. I even offer Adam a $20 ā a peace offering! He takes it like a vending machine and moonwalks away. Youāre welcome?
Visit #5 (aka The Saga Continues): I walk in. He frowns. Shakes his head. Tells me, āWe only got like 20 pieces today.ā I ask if theyāve unloaded them yet. He accuses me of ārushingā him. Sir. I asked a question, not challenged you to a duel.
I wait an hour, then ask if I can just peek in the truck to see if the piece I need is inside. Nope. āIf I do it for you, I have to do it for everyone.ā Ah yes, because the resale shop is a beacon of equality and fairness.
Two hours later, I offer to call friends to help unload the truck. And thatās when the whole situation turns into a telenovela ā the kind with dramatic music and close-ups. Cue the video. Cue the chaos.
Bonus content: ⢠Iāve been accused of negotiating prices too much (again, twice in five visits). ⢠Heās made fun of my service dogs ā multiple times. Apparently, heās also a certified dog trainer / dr. Dolittle? ⢠Heās told me I buy things just to resell ā which, even if true, is none of his business. ⢠He got mad I sat in a chair. ⢠He got mad I asked for help. ⢠He got mad I tipped people for lifting heavy furniture. ⢠Basically, if I blink wrong, heās ready to call cops.
And thatās exactly what he did, when I calmly say, āIām going to contact HR,ā like a responsible adult who just wants to document the nonsense. This manāthis grown manāsuddenly throws his arms in the air screams, āCALL THE POLICE!ā Sir, are we in a courtroom drama? Am I on trial for having ask a question?
Next thing I know, the cops actually show up, probably expecting a hostage situation. Instead, they walk outside in the parking lot to find me standing next to my truck with a confused face and a half-eaten granola bar. Even they were like, āWhy are we here?ā Honestly, I think even the police wanted to file an HR complaint at that point.
Them Adam straight-up asked the cop to hit me with a criminal trespassālike Iām some cartoon villain twirling a mustache and plotting world domination. I mean, really? All that because I spoke up?
I went to buy some cheap furniture and ended up in a passive-aggressive sitcom I didnāt...
Ā Ā Ā Read moreWe were in there this morning and wanted to a buy a stuffed animal for our child. It was $1.07 and I gave her $20.07 and she said she didnāt have any change. You have to have a minimum of $5 to use a card so she just wouldnāt do anything. She didnāt even check with a manager. She was so quick not to care. Every other thrift/resale store in town has change and have better attitudes. You go in there and want to purchase an item and canāt even do it because they are so unprepared by not having change. Not sure why they even accept cash. This used to be a nice store but it has gone downhill fast. Items are overpriced and now bad customer service on top of that. DO BETTER. We wonāt be back.
UPDATE: In response to the owner or whoever replied to this comment. No the cashier DID NOT give my child the toy at no cost. The cashier just grabbed the toy off the counter and NEVER offered to just give it to her. So either she lied to you or you are lying to make yourself look better. You guys could have given my 6 mo old a 99 cent toy. This store is lame and like I said, going downhill with all...
Ā Ā Ā Read moreI absolutely LOVE this resale shop! First of all, it supports an AMAZING Nonprofit, Adult & Teen Challenge of Texas, Magnolia Menās Campus. Itās stocked weekly with incredible upscale furniture pieces that are donated by places like Macyās and Nordstromās. The prices are at least 75% off retail PLUS it goes to support a wonderful organization doing amazing work to help people struggling with life-controlling issues to break the cycles of homelessness, addiction, abuse, depression - you name it. This shop supports a ministry that is changing lives, and entire families forever! It has great impact on our community & is truly a hidden gem! We bought a chaise lounge (brand new - Macyās), two end tables and a coffee table (brand new) for $125. Incredible! Iāll update photos when I pick the furniture up - itās raining right now so they allowed us to leave it & come back for pickup. They also have rugs, home goods, gorgeous, high end dining room...
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