Conroe's Diamonds & Watches — Local services in Conroe

Over the weekend I took my wedding band in to Helzberg's in The Woodlands Mall to get it resized and have the shank reenforced as it's been resized several times over the years. The sales lady walked to the back with my ring and returned a few moments later. She complimented the beauty of my diamond and asked if I had ever considered putting it in another setting. I told her no as that was the ring my husband put on my finger 25 years ago. She then retruned to the back room for about 5 more minutes and came out to talk to me again about the work I wanted done. She said that the prongs were old and weak and that the shank was going bad as well. What she didin't know is that the prongs were not as old as the ring as they had been replaced a few years ago. She then suggested a whole new setting for the ring and quoted $300. I took my ring out of her hand and walked out. I then went to Conroe Diamond Exchange and told them I wanted to resize my wedding band. I was given a quote of about $100 which was really more than I had planned but after Helzberg's I was willing to pay that to get the ring sized. As he was writing my ticket I then told him my experiece with Helzberg's. He said there was nothing worng with the prongs. They were good an strong and as I was sizing down the ring they woudl be removing metal from the shank which would naturally strengthen the band. I picked up my wedding ring today and they charged me $49 for the work!! I am now considering Conroe Diamond Exchange for some custom work for an upgraded wedding ring. And my original I'll still have to possibally pass down to my grandchildren. Thank you for your honesty and impecable work ethic. You've earned yourselves a...

Yes, I purchased a very beautiful ring with a rare & unique stone & I Love it!!!! The only thing is, I was blatantly lied to & told my ring was brand new, when it was a used ring. Now I have no problem with a preowned ring, but to lie to me ugh. Also had a side diamond fall out & brought it back to get it fixed & the prong fixed, only to have the prong “they fixed” flake off like a piece of dust. Not to mention where they sized the ring. There is a line all the way through the metal on the bottom side & they didn’t even shape it, it ended up oval instead of round. It’s currently at Jared’s being operated on, prayers it...

WILL NOT STOP CALLING FROM A RESTRICTED NUMBER. I never gave them permission to call me, they have called me over and over the past 4 months or so, filling my voicemail inbox to the point people can't leave me messages. I'm tired of it, they were a great business but the harassing amount of phonecalls from a restricted number, that refers me to "conroe diamond exchange going out of business deals," has me fed up. Here's your one star review since I asked to be placed on a do not call list today and you still called me afterwards 3 hours later.

42 minutes after posting this review they called and left...