Kohl's — Local services in Contiguous United States

I had search the website for cardigan sweaters for my wife. I found several that were what I was looking for but not knowing what size she needed I didn't want to order online. I wanted to find them in the store so she could try them on and at least get the size and could order online if color wasn't available. After searching for some time and realizing they were in different departments (Juniors and women's) I needed some help. I saw someone stocking clothes and asked for help. I had photos on my phone that I had taken of my computer screen, one of 4 different sweaters. I showed him a pic and he stopped what he was doing and came to help me. He said one of them he hadn't seen and thought it wasn't in the store yet and later went to the back and confirmed that. He went through and found them all for us. A huge help and very much appreciated. When we went to check out we were greeted by Jung at the register. He was very friendly and professional. He asked if we found everything ok and we told him we were able to thanks of the gentleman that helped us. He said he was glad to hear that and asked me who he was. I pointed him out and he identified him as Joe. He showed me the feedback link on my receipt which I knew then that I would fill out even though I normally never fill these out. As we left the store we felt real good about or...

Not very happy with the service I had at check outs. The cashier Didn't acknowledge me and my sister, when we finished we went to the check outs with not to mention but about $300 worth of clothes and we were in line with it while an older gentlemen finished up. As he left we were about to come up to check out when a lady passed through us and cut us in line with the check out lady seeing our shock look not sure what happen and the cashier didn't say anything just steadily checked her out. It could have been a situation where she was already there and had to go get an item real quick before she finished but the cashier could have said something like "ma'am she was here first I just got to get her real quick and be right with you" something in that kind of way but nothing. She was very rude and I wish I could have gotten the name. But it was the khloe's on 9 mile at 3:30pm on July 14th, 2017 and it was a middle age women with brown hair with some blue in it at the check out with the shoe department. She was very rude and makes me not want to come back. I spent too much money to have disrespect while getting checked out as well. And it doesn't really matter how much a person spends you should respect everyone ...it was...

Loved it Went for a sale item that was in an email I received for bath mats Got there didn't really like the one I went there for. Found another and coupon for 15 or 25 %off bought 3 saved and didn't cost much more than one I disliked. Yay me. Plus made my hubby happy. Doesn't care to shop much and he also liked the 2nd choice and was thrilled with the extra discount. Now we will be back soon. Thank you Kohls. Very friendly staff and checkout personnel. Mine was Hope. I will be back to see her like I told her to renew my cc. She really impressed me as did your store. Clean, organized, stocked well lines were starting to get long. Store personal walked by, immediately calling for all available staff to head to registers in Women's Dept. We were in Pensacola store, Tuesday, Nov. 09, 2021, approx 12-2 pm. Lots of us commented we really appreciated them calling for backup! Most places just ignore lines. Shoppers really appreciate the attention. Especially us older ones who tend to tire more easily after we have been at it awhile....