Gunnels Florist — Local services in Cookeville

I sent a bouquet of flowers to one of my mother's friends who is in a care facility. I specifically left a message asking for a picture of the bouquet to be sent to me. No picture was taken, and we don't even really have a way to know it was received. It was very disappointing as the recipient is elderly, and we can't really call to ask. I know that Gunnels has a reputation of creating beautiful arrangements and my mother was pleased with their work in the past, but I am not sure if things have changed at the shop. I would not place orders online and instead call to place orders, maybe following up with an online request, because the special instructions aren't followed or even responded to. My mother was really...

Highly recommend. Could not be more pleased!

I called Friday morning for a Monday service. I had an arrangement picked out on their website.

The girl I spoke to was very kind and helpful. She confirmed they didn't have all of the flowers in the arrangement I selected, and confirmed substitutions for my approval.

I placed the order with her over the phone.

We are out of state and unable to make the service. They kindly forwarded me a photo of the arrangement. I've attached the photo from their website for comparison.

As you can see, our basket is beautiful. and the flowers even more vibrant than the website.

I would highly recommend Gunnels for your...

I have used Gunnels for years. Their arrangements have always been exceptional. Recently I sent some flowers to the wife, the arrangement was very nice, but not exactly what I ordered. When I called to let them know the lady was super nice, she insisted on making it right. ( just for the record I didn’t expect her to make it right, only to let her know) she sent my wife an arrangement for Valentine’s Day at no charge. It was an amazing arrangement !!! In this world it is hard to find products and services that meet our expectations, However Gunnels has done it time and time again. They are truly a 5 star business. Thank...