Went in for their ad deal of b1 frame get 2 free. I wandered around the photo frame area over and over to find it. There was a bigger guy who was an associate that I kept seeing back there, but he kept ignoring me. He did glance at me everytime he saw me, but I figured he didn't want to help me so I continued searching for it myself. After about 10 minutes. I finally found the frames I was looking for without any help. Usually Michael's is pretty good about help, but not this location I guess or this particular day. I prefer the Michael's by northtown mall, but that location closed down unfortunately. I Went to find my son who wanted copic markers, but they were locked up in a case. There was no associate back there for assistance. So he grabbed colored pencils instead. We went to check out. There were 3 associates at the register. One was ringing up a customer. Two saw me approach and walked to a further register to talk. I assumed one was in training. The older lady kept staring at me ignoring the fact that I was waiting and she could simply assist me in checking out. Once 2 other customers lined up behind me is when she finally stopped talking and went to assist them. I was annoyed and walked to the first cashier that just finished helping the customer before me. My son then asked if I can ask the cashier to assist with the locked case because he wanted at least one copic marker. So I asked and she said that there is a button back there to press for assistance. I told her I did not know and/or see that there was a button to press for assistance, so if she can have someone go and unlock it that'd be great. She interrupted me and said that she was just telling me for future. Hmmm rude? By that point I just wanted to be done and leave. Not sure how these associates...
Read moreI went in with my 13 year old daughter. We had just walked in and I was wondering where a product was. I saw an employee named Sarah. The had long dark hair in a ponytail, and said Hi to her with a question mark on my face. She ignored me and continued walking. My daughter then walked up to her and directly asked Sarah where the product we were looking for might be. Sarah was telling my daughter where to look, then when she saw me the look on her face changed to disgust, and her tone changed. We found what we were looking for in the isle that Sarah specified, then went to check out. Sarah was the one who did the check out, by happenstance. She refused to make eye contact and treated me differently than the two ladies before me. I don't know Sarah, we have never met before, and so I am assuming it was rank sexism that she didn't even try to hide. I will not be shopping at this location anymore, and request that other men take their...
Read moreIf you need to get certain items for projects, you can probably find them here. There is a lot of selection, and usually there is a coupon or two online so you should never have to pay full price for anything. Which is good, because Michaels tends to be a bit overpriced. Certain weekends, they have craft activities for kids, which seem to be free. My neice got to make a Halloween picture frame, and had a lot of fun. They do have excellent options for frames and some home decor. If you have prints that are awkward sizes, they can do custom mats. I had three different prints that I had Michaels make custom mats for, and I was very impressed with the quality of the product and work. I provided the frames and Michaels even put a paper backing and wire hanger on the back, for free. I would definitely recommend them for any custom framing or...
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