Dollar General — Local services in Copperhill

I recently visited Dollar General in Copperhill, Tenn. As I pulled in to parking area a shopping cart crashed into my car. The incident left scratches and yellow paint down the side of my car. For weeks I tried contacting their corporate office, especially since there was no manager at the location. I finally heard back from an extremely rude person from their corporate office. Stating that they did not intend to do anything in response. Also stated they aren’t responsible for their shopping carts. Clearly an unprofessional way to handle a customer. I am turning this matter over to my attorney. It is also very evident that I will not be shopping at Dollar General...

The poor senior citizen that was checking people out, was by herself. She has arthritic hands, she was doing the best she could. The lady that she was helping was purchasing $150 worth of merchandise. And I was number 5 in line behind her. A nice young man let me go in front of him because I was only buying birthday cards and baby booties. It wasn't the cashier's fault she was doing the best she could. They just need to get more help in all the stores. Two or three people left because they didn't want to wait in line. Seriously it's not fair to the employees to be put under that kind of pressure. Get...

On 9/4 a trainee had issues ringing up bananas and one ice cream. She swore she did everything correct! It charged each bananna at the ice cream price. A $4.60 purchase was $13. The manager derided the young lady and proceeded to do it the 'correct' way while RUSHING to get the other customers out of the line too - BUT after I left I see it did the SAME THING to the manager. SOFTWARE ISSUE overcharging customers. So I now got charged $14 for my purchase, NOT $4.60. I did a chargeback on my credit card because I live know where near your store. Will be skipping the store the next time...