A few key points for first-timers:
Parking - all of the parking is paid. The gym will validate (up to 3 hours) before 6 PM. After 6 PM, parking is free. Park as close to the facility as possible—the parking garage across the street does not making walking here easy. Sauna and Steam room - these are co-ed, so a bit different than ones found in each locker room. As such, you are expected to at least wear a swimsuit, but you’ll find people completely dressed in there (e.g., socks, shoes, pants/shorts, shirt). Pool and hot tub - the hot tub is outdoors, and the indoor pool has 3 lanes. Gym areas/floors - based on my walk around, the 3 floors of the gym provide different equipment. Cardio only equipment is on the first floor. Second floor includes free weights, several benches, cables, lots of machines, and a “turf” area where you can do exercises like lunches, box jumps, etc. note, however, that there is not a mirror adjacent to the turf area, so if you want/need to watch your form on certain exercises, this area doesn’t work well for that. The third floor is group fitness / open wood flooring. Free weights - Most of the dumbbells are also misplaced (I.e., not in numerical order nor are all dumbbells next to their pair). There are a LOT of them, though, so that’s nice. Cleanliness - nothing seemed crazy dirty to me, but the 2nd floor didn’t have ANY paper towels or wipes to wipe down equipment after use. They should ensure the paper towels are stocked and provide spray bottles of cleaner (currently there are dispensers that likely dispense hand sanitizer, which isn’t super helpful, especially if there are no paper towels). Locker room - it’s a bit maze-like (at least the men’s locker room), but that’s no biggie. They don’t have paper towels, so if you need to blow your nose, you’ll need to use one of the stalls and grab some toilet paper. The showers have VERY strong water pressure, which feels great, but drainage isn’t fast enough, so there’s ~1/2 inch of water in the shower stall area. Most lockers require your own lock, but some have the ability to just set your own code to use during your time at the gym.
Hope this helps anyone looking into...
Read moreI’ve been a loyal member for over 20 years, and this club has always felt like a second home to me. But after what happened on 9/28/25, I’ve never felt more disappointed in management. My tire was stolen off my Jeep in the parking lot, and when I reported it, the staff told me to call Andrew, the GM. Instead, Giovanni stepped in and claimed he would help. His “help” was brushing me off and telling me to call the police department so a detective could come out—because he was “too busy” to look at the surveillance footage from 7:30–8:00 a.m., when the theft occurred.
The dismissive response I received from Giovanni showed a lack of accountability, urgency, and basic support. Situations like this are exactly when members need management to step up, not brush them off. A crime happened on the property, and management couldn’t be bothered to take ten minutes to review the cameras.
After two decades of loyalty, I expected far more than excuses and indifference. The lack of urgency, accountability, and basic support makes it clear that member safety is not a priority here. For a place that has been like a second home to me, it’s devastating to know that when something serious happens, management won’t take action to make me feel safe. Giovanni’s dismissive attitude reflects very poorly on this club, and it’s deeply disappointing to see how little management cares about...
Read moreI believe I've just had one of the best experiences in my entire life visiting this 24 hour fitness location. I believe I'm at the Costa Mesa location. I just spoke to representative and what I believe is the manager. Anthony who hit him in itself is a brilliant man who is Very personable and professional. And when above and beyond any experience that I've ever had with any person in almost any industry that provided a service. It's a privilege to be leaving this review for him as well as this location and to thank you for having such an astute person be a part of your team. I shared some personal life experiences from past to present and we had shared some experiences of our lives together and it was very much appreciative had a death in the family and I'm a person who makes the most of it saying that we were going to see people who we wouldn't have saw if only for the death that had occurred. We have Passover and Easter and a service coming up and I was able to share that with him as well as him sharing some sports history with me as well as history of him and his family. I'm in awe of the interaction that I just have and even better than that I now get to go work out Thank You to You , This 24 hour location and to whomever is reading this review. Best Regards In All Your Future...
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