Planet Beauty Costa Mesa — Local services in Costa Mesa

Clean, organized, well-stocked small store. The person who was working (tall, older blonde gal with messy bun and glasses) was indifferent, condescending and NOT helpful....basically said that the product I was looking for was something they 'hadn't carried in years' and that I should look for it at Target. Did not politely say that they didn't carry it and would I like to try another, similar product. I was also looking for a spray bottle top to replace on an existing product that I had with me. She looked at the Eurospa product and said it smelled like Pinesol, when it actually was a eucalyptus and lavender scent. Perhaps her sense of smell has diminished over time. The store was nice but I will NOT go back there with someone like that working there. PS I typically write positive reviews (for Trip Advisor as well as Newport Mesa Animal Hospital that I visited yesterday....they...

Love, love, love this place!! They have the best coupon deals around. Aside from buying all of my hair products here (which everyone is very knowledgeable about), I also bought my hair tools here. Unfortunately both my straightener and hair dryer stopped working properly after only 2 years. However!!! I went back in (with my receipt) and the assistant manager, Diana, was able to help me exchange the items with a full store credit refund. She was extremely knowledgeable with helping me select a new straightener and blow dryer. So excited to use my new tools. As always, this place earns my return business. Highly...

It was my first time in here and I was at a loss for words with all the goodies before my eyes! Cynthia was amazing! Very helpful and knowledgeable with all the products! She was extremely patient with me as I asked several questions about products and her recommendations…let me just say I left with a bunch of goodies thanks to her! I appreciated her taking the time to help me and assuring me that the products I purchased would do their job! Again, Thank You Cynthia for an enjoyable experience!...