The LEGO® Store South Coast Plaza — Local services in Costa Mesa

As a repeat customer of the Lego store at South Coast Plaza, I can confidently say that it is an exceptional retail experience. The staff at this location are particularly noteworthy for their friendliness and professionalism, especially Nancy.

Nancy is an absolute gem of an employee, always greeting customers with a warm smile and a helpful attitude. She is knowledgeable about the products and eager to assist with any questions or concerns that arise. Her passion for Lego is evident, and her enthusiasm is contagious. She makes every customer feel valued and appreciated, creating a welcoming atmosphere that keeps us coming back.

Beyond Nancy, the entire staff at this store is consistently friendly and attentive. They go out of their way to ensure that customers have a positive experience, from helping children pick out the perfect set to offering advice on more complex builds for adult enthusiasts. The store is always well-stocked, and the displays are creatively arranged to highlight new and popular sets.

Overall, I highly recommend the Lego store at South Coast Plaza, and especially Nancy, for their exceptional customer service. The staff's dedication to creating a welcoming and enjoyable shopping experience is truly impressive and sets them apart from other retailers. Whether you are a seasoned Lego collector or a curious first-time shopper, this store is a must-visit...

Awful door-holding employee. I surmised he made the employees working with him just as uncomfortable as us visitors by their stares and general way they distanced themselves from him. We had 10 minutes until shop close. His tone was condecending and rude. Did not make purchasing any easier having him ring out behind you that the doors would close at 9 continuously. We were already inside. He could have gone about the situation differently.

Small shop, a little bit of everything. Variety is pretty good for such a small footprint store. Great for last minute gift. No...

Everyone there is very very nice and extremely helpful. I walked in as a first timer and the woman helping me was very knowledgeable of every item I asked about and was even able to suggest some things that I didn't know were available. She also gave me some activity books for my niece and nephew to have some fun with while on my vacation. It's partly because of my visit that I am once again a fan of Lego and buying sets for myself now ;). Thank you staff of the South Coast Plaza store. I'll more then likely be visiting many...