GameStop — Local services in Covington

Went into purchase a 360 so I could relive the NCAA Football glory days. Was greated by a friendly worker by the name of Bryan. Being new, Bryan needed some help(who doesn't when they're new to a job)and his coworker(I belive his name was Anthony) was there to help. Being new(and during the busiest shopping time of the year), you have to give a new guy credit, he kept a smile on his face and his trainer was patient. Where things went south was when another worker came over(Justin was his name) and was very snippy with the both of them about what the new guy was doing. Be it from not understanding what was happening or thinking he knew best, it was very unprofessional to strike up that in front of a store with multiple customers in it. Bryan kept a smile on his face though and Anthony guided him the rest of the way and I left with my 360. All in all, it would've been a 5 star experience had that employee not engaged...

I had to go to this gamestop 4 times in the same day for a ps4 controller. 1 of them had so much gunk in it the joysticks were practically frozen. So we go to swap it with another. The R2 button on the 2nd controller was basically glued in and wasnt functional, so we go a 3rd time and this one doesn't even turn on or charge. 4th time was the charm though and I finally got a controller. I also happened to buy an HDMI cable while I was there, I thought I was going to need it but ended up not, thought I'd throw it in the drawer for later use. Well today was later use, and I opened my drawer to pull the cable out (still in the gamestop packaging) to hook up my ps4 when I happened to notice one of the cable ends. It's completely destroyed.

Thanks gamestop. I rarely use you and when I do, all my negative preconceptions...

Sadly GameStop overall is going downhill quickly, even with many of the employees trying their best. I've been taken care of fairly well and given good information, but mostly by the staff trying to minimize the damage that the company owners and management seem to self inflict. I have to be honest and say that the bigger the GameStop the better the selection, and chance of something being in stock. Otherwise save the gas and call first. With more shelf space going to "collectables" (i.e. cheap plastic that people hope will be worth something decades later) there's less inventory for actual games even though it's in the name of the place.

You can no longer assume they'll have what you're...