O'Reilly Auto Parts — Local services in Crestwood

Following a recent visit to Dogmetology, my vehicle experienced a complete battery failure. Upon inspection, the factory sticker indicated the battery's age as May 2020. I subsequently visited O'Reilly Auto Parts, where I received exceptional service. Despite not being a regular customer, as my business typically relies on a single parts supplier, Kalem provided valuable insights and recommendations. His expertise led to the conclusion that the battery was the primary issue, and I appreciate his willingness to offer additional diagnostic suggestions, such as alternator testing. I extend my gratitude to Kalem and O'Reilly Auto Parts, and I intend to identify the nearest O'Reilly location for our shop's...

I bought a battery here and 50 miles later the car wouldn't start. It turns out that the bolt that holds down one of the battery cables was loose. I took it back to them and the guy who installed it told me that the bolt was stripped so he couldn't tighten it properly. Instead of telling me that I needed a new bolt he left it loose and 50 miles later it was so loose that the car wouldn't start. He should have told me that at the time but he didn't. Very poor service in my opinion. At least when I went back they let me borrow some tools so I could install the new bolt in their...

Had to stop in to grab some tools for a project I was working on. I would normally buy my tools online (they're a bit cheaper), but I absolutely had to have the tools then and there.

The customer service representative at the front counter had a good sense of humor. Very laid back, but very helpful and courteous. While the tools I needed (breaker bar and 1/2" extensions) were a bit expensive, the quality seems good and I would purchase them...