Pet Supplies Plus Crowley — Local services in Crowley

So last minute I brought my service dog here to get her nails trimmed our regular lady who normally does my service dogs nails was not at work today at Petco since I travel for work I needed my service dog nails trimmed done at the last minute) didn't catch the girl's name to trim my service dogs nails but my service dog seemed nervous on the grooming table almost fell off the table multiple times ( which it really kind of pissed me off but I was holding my composure and being really nice to the lady) and at one point my service dog got her neck caught in between the leashes holding on the grooming table which did not seem safe due it was up about maybe a good 2 1/3 /3ft high.... my dog kept pulling her paw away and the girl seemed a little bit frustrated then pulling my dog front left leg aggressively.. but my service dogs nails don't even seem like they've been trimmed down enough but the whole time she was standing there talking to my dog but she just seemed like unprofessional didnt care on being compassion and patience to my service dog and not pulling a dog's paw aggressively which I did not like that at all... I mean she did trim her nails but but I get it we came in at the last minute around 1720pm and understand that it was time for y'all to get off at 6:00 you still could have had a little bit more patience with my service dog I think she should have been more patience with my service dog even especially with her being a service dog and will not be bringing my service dog back to this location ever again. I stated multiple times that she was my service dog and she should have acknowledged that she's a service dog and should have treated my dog a little bit better and made sure that she was okay it's sad that I was standing there the whole time and I did not like the way how she was dealing with...

Natalie was amazing with our puppy! she was nice, respectful and treated our dog so well. Dylan has been amazing as well when we visit the store. The reason for minus 1 star is for Rachel in grooming. She is a debbie downer. She had such a bad attitude about our puppy getting groomed. She wanted to throw it in our face that our 4 month old husky was howling. Well Karen I mean Rachel, she is a husky and that's what they do. Maybe you should know your breeds better. I would also suggest that she be a little more happy and not so negative. It would create a much more happy environment not for just the puppies and customers, but also the other employees there who are just trying to enjoy their job and make the most of it. Again, this store is GREAT! Rachel.....not so much. I gotta say, the entire staff with the exception of Rachel was great! I'm hesitant to go back because I don't want Rachel anywhere near my dog. She seemed so annoyed by our dog and I feel like she would be more forceful and less patient with her than the rest of the staff. We called prior to our appointment and Rachel happened to have answered as well. She was extremely short with us and treated our questions as though they were dumb and a waste of her time. "self explanatory" is the words she used to describe a puppy bath time which the website doesn't include a description of what is...

Major Dog Mom Review: This was literally the best grooming experience I have ever had. My dog is terrified of getting her nails trimmed because she has always had her nails cut too short and it results in her nails bleeding after each service. Previous Vet offices and groomers have always told me that this is normal because my dog has all black nails, making it difficult to see the quick. A friend recommended Rachel at the Crowley Pet Supplies Plus and I am so grateful. Rachel was AMAZING. She catered to my dog by first letting my dog warm up to her and sniff the grooming table area, then she picked her up to place her on the grooming table ( my dog has a bad leg and cannot jump up). She also allowed me to be in there for the nail filing service to comfort my anxious dog while also allowing me to provide support for my dog due to her having a bad leg - ALL WHILE educating me on frequency/ recommendations for future services. The appointment was quick, educational and best of all- my dog’s nails were trimmed WITHOUT any pain or bleeding. I will definitely be using Rachel from now on. SO excited to...