Taco Bell — Restaurant in Crowley

Subject: Disastrous Experience at Taco Bell

I regret to inform you of the utterly abysmal experience I had at your establishment recently. My visit to Taco Bell was plagued by atrocious customer service and glaring mismanagement that left me thoroughly dissatisfied.

First and foremost, the customer service was shockingly poor. The staff members seemed indifferent and uninterested in providing even the most basic level of assistance. Their demeanor was dismissive, and it was evident that they had little regard for the patrons they were supposed to serve.

Moreover, the management was utterly incompetent. There was a glaring lack of organization and efficiency, with no apparent effort to address the myriad issues plaguing the establishment. It was abundantly clear that there was a severe disconnect between the management and the needs of the customers.

To add insult to injury, I was forced to wait an unacceptable amount of time for a few measly tacos. The wait time far exceeded what is reasonable for a fast-food establishment, and yet there was no acknowledgment of the inconvenience or any attempt to rectify the situation.

As if that weren't enough, my order was incomplete, with items missing entirely. It was as though my request had been completely disregarded, and there was no effort made to correct the mistake or compensate for the oversight.

In conclusion, my experience at Taco Bell was nothing short of a disaster. The combination of abysmal customer service, inept management, and disregard for the satisfaction of patrons has ensured that I will not be returning to your establishment anytime soon. It is my sincere hope that you take this feedback seriously and take the necessary steps to improve the quality of service at your...

UPDATE # 3 . 4/27/2022 (Sheesh) They say the 3rd time's a charm. I'm crossing my fingers. Haha. So it would seem that as of the past few weeks I have visited this location; the store has been open and only not been open or open and operational before 8:00am. The times I came and no one answered the com in the drive thru. "Serving Breakfast from 8am- 11am" doesn't have the same ring to it, BUT!...On the upside; I have seen improvement. The times I have visited the location, I was met with positive accommodating tones in a timely manner and smiles. Update# 2 This is actually an update. The last time I left a review it was as "King Gavin" I had posted from a different account by accident. Update: I was about thiiiiis close 👌🏽 to switching my bad review to a good one. I had given up going to Taco Bell 🔔 at this location and surrounding ones as well due to the false advertisement of being "OPEN from 7am - 11am" . But not being up, open, and operational until about 9 or 9:30am. Which is absolutely useless for someone like myself who needs to grab breakfast on the go so that I can both not be hungry and get to work on time (way before 9am) . I switched to Chic-fa-le which is open during the hours they advertise... with a smile. However I came back to TB and the drive thru was open! I was actually happy with that and they even put a big banner up in front of the store. This being open on time business lasted for about a single solitary week. I was 1 day away from changing or updating my rating and review for the better. Then everything went back to garbage in terms of that issue 😒 🙄. So here I am with a negative update and a 2nd bad review. Get it together please? Ps. I also keep getting sealed Diablo sauce packets filled with air...

7/28/22 This location is absolute TRASH!! Second time I’ve been here. Agreeing with the other people, service is stupid slow. Second time at this location and once again I chose drive thru and low and behold there was a long line (like last time). Gave it the benefit of the doubt and sat, waited… 20 minutes must have went by and not a single car moved. Decided to get out of line and walk in for a to go.. as I walked in, another line. Still with hope, I decided to wait.. there was no one at the front… there were to go orders just thrown on the counter. Was a gentleman two ahead of me who started asking the people in front of him if those bags to go were theirs and if they’ve been helped at all.. sure enough they hadn’t been helped. And that gentlemen stated he was picking up an order for door dash and he had no time to wait any longer. He then waited and still no one came to the counter. We stood there 10 minutes at least. The employees behind the counter were preparing orders but taking their precious time. They were back there laughing it up with no rush what so ever. Must have been 4 or 5 back there with a man working the drive thru. And this is at 7pm. Dinner rush. Door dash just grabbed a bag hoping for the best and left very irritate. I stood another 5 minutes and still no one came to the counter. I will NEVER go to this establishment again and I recommend other to do the same unless you want to wait for an hour for two tacos...