Cousins BBQ — Restaurant in Crowley

I recently had the misfortune of dining at Cousins BBQ, and I must say it was a thoroughly disappointing experience. From start to finish, the visit left much to be desired.

First and foremost, the lean meat I ordered was shockingly dry, resembling more of a piece of cardboard than a flavorful barbecue delicacy. It's disheartening when the main attraction of a barbecue joint lacks the basic moisture and tenderness one would expect.

To add insult to injury, the chicken was equally as dry, a real feat considering barbecue chicken should be succulent and bursting with flavor. It seemed as though the kitchen was determined to transform every piece of meat into a Sahara-like desert of tastelessness.

Moving on to the sides, the potato salad and macaroni and cheese were nothing short of a culinary catastrophe. The flavors were off, leaving a lingering unpleasant taste that was difficult to shake off. It's baffling how such simple dishes could go so wrong.

The collard greens, allegedly a classic southern dish, were drowned in an overwhelming sea of vinegar. This not only obscured any potential taste of the greens but also rendered the entire dish nearly inedible. A disappointing departure from the traditional, soulful collard greens one would expect from a barbecue establishment.

Adding insult to injury, the guy manning the cash register seemed more interested in himself than in assisting the customers already waiting in line. It was evident that customer service was not a priority, as he appeared indifferent to the needs of those eagerly anticipating their meals.

And then there was the moment when we dared to request more meat after a rather lackluster initial serving. The response from the cashier was nothing short of apathy – it was as if our request for additional food inconvenienced him. A blatant disregard for customer satisfaction.

In conclusion, my experience at Cousins BBQ was far from the mouthwatering, satisfying meal I had hoped for. From the dry meats to the unappetizing sides and lackluster service, it's safe to say that I won't be returning anytime soon. Save yourself the disappointment and consider exploring other barbecue options...

This was our first time visiting and had high hopes, but were unfortunately let down. We received our food and all of the meat was dry, but especially the sliced brisket. You can tell it had been cut and sitting out for some time and caused the meat to discolor. I asked the cashier if I could swap out the brisket for sausage since it was dry. Without saying anything, she took the tray and went into the back. I waited for a while before she came back and with the sausage without a word. It made me feel pretty uncomfortable. A simple apology and promise to fix the issue would have been enough, but it seemed like she was going out of her way to be rude for a mistake the restaurant made. At the end of our meal, we cleaned up and thanked her. I kid you not she looked at us, didn't say a word, turned around and kept working. I'm not sure if she was having a bad day, but it's really no excuse to treat anyone that way. We're really disappointed because the place seems like it would be fun to hang out but I don't feel welcome. (We visited the Crowley location on 7/27/23 around 8pm. Cashier had...

We eat here all the time. Lately we notice thing's are different. Esp with some staff. I had to for 1st time take my plate back and ask for something else. The turkey plate was not good tonight. I almost did not even say anything and my husband told me go exchange it and not force myself to waste money. So I did and I was so nervous. The staff was really nice about it but I felt I made the cook and meat cutter guy mad. He wasn't very nice about it. Real snarky. Asked if I wanted more turkey and I said no can I just have a few slices of brisket instead? He replied with I just cooked that turkey its Fine...And he said sure have some brisket and the girl said sorry to me because I could tell she felt I was uncomfy with his ways. We also had a to go order,once it was time to ask for it to be made he was rude to my husband and said did u pay? And we said yes just like u told us to with our food. And the young guy from register said yes they paid. Never have I felt so rattled. Very poor attitude. Not trying to get free food dude... Just want our 50 bks worth in quality... I may...