Walgreens — Local services in Crowley

Yesterday my provider ordered a script for me at Walgreens. He texted me and said it had been done. A few hours later I called because I knew the store closed early on Sunday. I asked if my script was ready and the lady said no and that she didn’t even have one for me. I had her check again and I was told no she didn’t have one and I should call my prescriber and ask that he send it to a nearby Walgreens because they were open 24 / 7 for they would be closing soon. I hesitated because I had a text saying it had been sent to the correct place but did as she advised. He was adamant in saying it had been sent to the the first pharmacy because of the required criteria involved. The next morning I called the store and asked if they had a script for me. Again they said no, nothing. I called my prescriber and asked that we just start over and he agreed and would again send in my order. But it might be several hours before. Soon after I received a text saying there was a delay because of insurance. I immediately called asking why , there was no reason it should be delayed. They put me on old for 7 minutes till she came back and said ok it’s clear and ready in 1 hour. I waited 2&1/2 but was told again there was an issue. When I heard the pharmacist saying it was okay. I finally received it after no one’s left hand knew what their right was doing. I will not...

I was lied to about my pain medication for my surgery arriving on the 23rd when my surgery was the 22nd, then was told it would not be available until Monday the 27th at the end of the day of the 23rd, with them knowing full well that that was the case all along. I specifically asked if they knew for sure that it would arrive on the 23rd since I needed my medicine asap and they reassured me it would. I had to transfer to another pharmacy the next day because my doctor had closed by the time I called and was told it wouldn't be ready after going without my medication all night because of this Walgreens pharmacy (and they didn't even call to let me know; they planned to have me go without for nearly a week after a painful surgery). I was then contacted today saying it was ready, so I called to have them put it back, saying my doctor transferred the prescription, and the man on the phone completely ignored what I said and said he was going to "check and see if it was ready", speaking over me and cutting me off the entire time.

Please do not go here if you need your medication sooner than a week out, ESPECIALLY for pain medication that you need quickly. They do not care about your well-being, only your money, and will lie if needed to get it. Not to mention them loudly speaking about other patients' medication; everyone will know what you are...

We have used this pharmacy for 15years. We have had many problems over the years and still we stayed customers :( Today my husband had surgery and I dropped off 3 prescriptions at 1pm. I was told they would be ready at 3, I waited to pick up until 3:30 to give them a little more time. They informed me they had 1prescription for him... long story short they NEVER entered his information in. No apology or anything, I was just told we can have it ready in 5 or 10 mins. I said does that mean 5, 10, 15 mins? I questioned how this happened since I handed it directly to someone working in the pharmacy. The woman response was "I can explain it to you or I can fill your prescription!" She was incredibly rude. I then said you can give me my prescriptions and I will find a new pharmacy. Every problem we have ever had has 100% been customer service related. I should have left YEARS ago. As I was walking away an older gentleman in line stopped me and told me of a pharmacy down the road he loved. He then told me he hates the Walgreens pharmacy and only goes there due to...