Golden Chick — Restaurant in Crowley

Usually I have no issues here. I wait no longer than 5 minutes but yesterday was a TOTAL DISAPPOINTMENT!!!! I sat in the drive-thru 27 minutes. When I got to the window my order still was not ready. The staff was mostly teenagers and when I asked if there would be any compensation for the wait......discount, free drink, extra chicken strips......something....and the boy at the window said he would ask the manager. The person he asked was a teenager(appeared to be) as well. OMG!! He came back to the window and said "no" and gave me my total. No apologies for the wait from him or the "young manager". This is very poor customer service. The LEAST they could have done was apologize for the wait. Then I asked the guy at the window for sauce as he went to go get my order. I drove off and found NO SAUCE!!! The drive-thru was still backed up so I got out my car and knocked at the door. A very mannerable young black male(wish I had gotten his name).....he was a little short with a box top cut. He asked POLITELY how he could help me. He got the sauce for me and asked if I needed anything else. He also said "thank you and have a good night". I didn't get a hello or anything from the drive thru staff. It seems that there is a lack of proper training/customer service. I was in retail for a long time and valued any customer that I came into contact with. Basic manners/respect should come without saying. Worst...

This place is a joke they never get my orders right! I went last night to order 10 pcs of roasted chicken and i requested 3 chicken breast and i had to pay a little extra which i already knew that.. so i got to the window the lady gave me my order drove all the way home just to find out there was ZERO chicken breast in my bag!! At this point i was already boiling!! My husband wanted to drive back and speak to the manager but i told him no because it’s not even worth it. We live a bit far from crowley i just happen to be in area visiting my mom that why i went to this location. Anyways the whole point of this review is me telling y’all that y’all have ONE job.. make sure you’re giving the right order to your customers.. because i waited in line for almost 10 min with my infant crying in the car.. just for y’all to get my damn order wrong. EVERYTIME i go to this location y’all ALWAYS get my order wrong. Like how hard is it to put the right...

I placed a curbside order that was supposed to be ready at 6:31pm. I pull into the space where the instructions say if you are not greeted in 2 mins call the number listed on the sign. I wait 5 min before I call. No one picks up the phone. I call the store number and that number is no longer in service. I leave my spot to go through the drive thru line and I'm told to pull up and wait. I wait an additional 15 mins All the while the customers going through the drive-thru are being serviced. At 7:08 after going in twice because first I was given the wrong order and then when I got my order my food order was incorrect and had to get that fixed. This is the worst service ever and ownership should be ashamed and embarrassed of what is taking place at this establishment. I can't even begin to speak on the...