I absolutely love my new chair. I highly recommend Modern Resale if you are looking to purchase beautiful furniture with spectacular service. It was my first time buying from here and I am so impressed! I want to give a huge thank you again to Carla. It was a pleasure speaking with her, she is friendly and super nice! I bought my chair through the Modern Resale website. Carla helped me and made my purchase and delivery experience so pleasant. She arranged a carrier to deliver to me in Texas right away and kept me informed on its status. She was communicative and easy to talk to; I appreciate how simple it was to be in contact with her especially being in another state. I often have trouble trying to get deliveries to me but this was no problem at all. The furniture shipped quickly. She was really on top of it! I also want to give feedback on my carrier. Andy of Hershberg Shipping was very professional and polite! He came prepared with everything for moving and I have never had an in home delivery go so smoothly. He was able to maneuver the chair through my home and up the stairs to where it needed to be without any damage. Very fast, and also very quiet. He did an amazing job! The dolly he used to move the chair was padded and wrapped so it wouldn’t scratch or damage furniture and it didn’t make any noise. The chair was also wrapped and is in flawless condition. It looks fantastic. Modern Resale is also affordable and I am so happy I found them. I finally own a Verner Panton design piece that I thought I would never be able to have. I wouldn’t hesitate to purchase from them if you find...
Read moreI was looking for images of the Roche Bobois Steeple chairs online and accidentally came across Modern Resale as they happen to have 4 such chairs. I had never bought from them before and didn’t know if this website was legitimate. So I Googled them and saw many positive reviews. So I was reassured. It was early Sunday morning and I decided to reach out to them to inquire about the chairs. To my surprise, I received a human response almost right away. I didn’t expect that at all as it was about 5 or 6 o’clock in the morning on a Sunday, nonetheless. But it was great, as the owner ( I am guessing) answered all my questions and concerns. I was very satisfied and told my husband about the chairs. He and I decided to go ahead and purchase the chairs. I received an update via text the very next day on Monday to inform me approximately when the chairs would arrive and I was so happy to learn that it would only take about one week! The chairs arrived in great condition, just like the pictures on their website. Jose the driver was very courteous and updated me every step of the way to keep me posted on his arrival time. And everything went so smoothly I almost couldn’t believe it!!! The best part was Jose gave me a 2- hour window of arrival; as opposed to the usual 8 to 10 hours time span with most delivery companies. So this was a great experience all around. I would definitely buy from Modern Resale again and recommend them for anyone who wants...
Read moreDealing with people all over the world, the exchanges that hit all of the check boxes of extraordinary describes my experience with Stacia. She answers the phone and shares her knowledge to guide you through your considered purchases. She makes suggestions based from really listening to your needs which is so refreshing.She went above and beyond to get the purchased goods to our remote location in Montana. The shipping costs were fair, she made our delivery window and the goods arrived early. Early, yes, can you believe it? During Covid? Stacia literally texted me the hour time frame the delivery would arrive. When they guys arrived, they apologized for arriving at the bottom of the hour. As they took the goods out of the truck, they handled the goods carefully. Carrying the goods into the house, the guys were mindful of the house as they placed and assembled the pieces. The entire experience was a joy all around. For sure, I will purchase more items from Modern Resale. Stacia is also the kind of business person I enjoy doing...
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