MyTechWorld - Macbook Repair, iPhone Repair and iPad Repair — Local services in Culver City

Man do I wish I hadn’t come here! I saw most of the positives and thought OK, should be fine, even though I did scan through quickly and saw some negatives. I have a Samsung Galaxy S6 and it had a problem with charging through the port. I could still charge through wireless however which I was more or less fine with but thought, hey, if I could fix it easily and quickly, then fine. They told me it was $75 to fix the port and I said OK. They told me I had to change my battery too. $40 for a new battery they said, I said fine. When I came back some 2 hours later, I saw my phone looking trashed and ugly. See pics. My phone looked practically perfect cosmetic-wise before and now the back and front had these ugly marks from being ripped open. When I pointed this out, the tech guy at first didn’t even admit it was damaged, said it was glue or something (yeah, you carelessly ripped apart the phone wrong and now the glue ripped off the backing causing damage).Well whatever it was, it’s ugly and he 100% did this. It’s mostly on the back but if you look at the front, you’ll see damage too. I was pissed about this and asked why he didn’t inform me of any possible damage of opening the case and he said he didn’t know it would damage. Later on, he contradicted himself saying other cases open with minor damage on the side only. At no time did anyone ever mention this could happen or was likely or possible. If so, I would have chosen not to have any work done at all, since the port charging problem was minor since I could still wireless charge. I’d much rather continue to wireless charge than have the beat-up ugly phone I do now! I mentioned all this, and the 2 guys stared blankly at me like they did nothing wrong. Well at that point the damage was done and the most they offered was a $15 discount (at first the older tech guy offered $5 off). At that point I said fine give to me and let me get my phone and get of here. I left and minutes later in my car, I then noticed my buttons on the bottom of the phone didn’t work at all! I went back in and told them and they opened it up and worked on it some more. That was fixed but the phone was still ugly and unsightly from all the damage they did to it to open it. Even worse still, I later find out the microphone in the phone doesn’t work when I tried to make a call on it. I can hear the other end fine but they can’t hear me at all. I then realized they screwed up my microphone too! I only noticed much later because I use the bluetooth connection in my car. I go back the next day and the Pascal guy reluctantly worked on my phone, implying that maybe I already had damage to it and or that it was almost about to fail by itself which is just ridiculous. Their sloppy work was obviously the cause for this! He agrees to fix it and says “no charge” and goes on to say how it’s costing them all this time and money to work on my phone, like he’s doing me a favor. It’s not like I wanted you to break my phone and waste my time either. At the very least, fix the problems YOU created and not blame me for your poor work. It’s not my fault you destroyed my phone and can’t repair correctly. I’m not the one advertising phone repair and charging for it…. So I spend some 5 hours there the 2nd day, get it back and the microphone is fixed but cosmetically it’s even uglier. The Pascal guy said he had to remove the screen to do something and replace something which caused even the main screen part to have this ugly tear or rip. I now have to stare at this all the time now since it’s on the actual screen! Ughhh… The microphone did work at that point and I checked the buttons and they appeared to work so I left. I told him how unhappy I was with this whole thing, how he made me waste several hours on the first day there and about 5 hours the next (!!), but he was unwilling to offer a refund.

There was more I wrote but it says character limit exceeded so... That’s my experience with them. Good luck to you if you go there yourself. I would highly recommend...

Pascaul the owner of MyTechWorld works miracles. I accidentally spilled cranberry juice on my MacBook Pro on Monday. I didn't realize how bad it was or how quickly the liquid went into the parts of my laptop. I scheduled any appointment with Apple and all they did was try to sell me another laptop. So I called MyTechWorld, and Pascaul told me turn it off, remove the charger and bring it in right away. I was worried because it had been three days and it had been plugged in all the things he told me would destroy my motherboard. I dropped it off Thursday and Pascaul was honest and told me he would see what he could do, particularly since it had been three days since it happy. But not to get my hopes up. He called me the next day and had my laptop. up and running. With. further testing I was able to pick it up on Saturday and it works. better than before. All the customers that were there left happy. Please take your laptops, phones, Ipads to Pascaul. He is professional, courteous, and honest about what he can do. As the owner of a small business I will recommend his business to anyone with Apple issues. Thank you sooo...

I recently had the pleasure of visiting TechWorld, a small business specializing in laptop and phone repairs, and I can't recommend them enough! From the moment I walked in, I was greeted with a warm smile and genuine enthusiasm for helping customers. The owner is incredibly knowledgeable and skilled. He took the time to diagnose my laptop's issue thoroughly and explained everything in a way that was easy to understand.

What impressed me the most was the transparent pricing—no hidden fees or surprises! The owner fixed my laptop in record time, and it now runs better than ever. I also brought my phone in for a screen replacement, and he had it ready within the same day. The quality of his work is top-notch, and I could tell he truly cared about his customers.

The atmosphere of the shop is welcoming and friendly, making it a pleasant experience to be there. Supporting a local business like My tech world is a no-brainer. If you're in need of any tech repair, I highly encourage you to visit—your devices...