Well, I must say that the experience was not so pleasant this New Years, when me and my wife went ate at the 19668 N.W Frwy. location. The food is always fantastic! This time there was a bug mixed in the greens or broccoli cheese and rice casserole that I bit into. I can't say which one, because I was eating a mixture, but the bug was headless when I spit it out. I had bit his head off. This was the worst experience for me. Larry, the manager said that I could get the entire order replaced, just bring the receipt. The bug was put in a bag for proof if needed. I could have just gotten a refund, but me and my wife went back to get a better experience. Larry wanted to replace a partial part of the order. We were very disappointed and embarrased of how we had to try and explain what was promised in front of another customer. I don't know how could a manager fall short on a promise like this when a customer has had this horrible experience with the food. No empathy was shown, except the day we called with the issue. I just knew Luby's would come through with great customer service, but Larry failed us that night. I would've made sure to apologize to the customer and replace that order 100% for the bad experience. How could this happen? This is one of my favorite...
Read moreI love going to Kroger very often, this is my neighborhood shopping market. I love Kroger in Spring Cypress because it has everything I need to make tamales. And it always has good prices. They even have mexican vanilla. I love how the bathrooms are always clean. The entrance is clean. It’s very safe. They don’t let nobody stand by the door asking for charity, except boys and girls scouts sometimes. The self cashier machines are always attended by one person who can help you if you need help. They sell a delicious Tres Leches cake in the bakery. They have organic vegetables. The pharmacy is very complete. They have natural and plant based products. And the best is that they have a Starbucks inside the store! I don’t have pictures...
Read moreCan't really call it a shopping mall. It's a business park. With that being said... you can get just about all your shopping done in one place. From groceries, restaurants, and ice cream, to nails, hair, and video games... this is one of the few business parks where you can just about find anything you want. Need a bank? How about two of them. Sushi... got it. Movies... got it. Need to burn off a few pounds? No problem, there is a fitness center. Feast to your hearts delight with more restaurants and fast food joints to cause a doctor to run in fear. Vast amounts of parking. Entrances on three major roads. Easy to find and well lit at night. Definitely worth a visit if...
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