Castle Gap Jewelry Co — Local services in Dallas

Wish i had of came to this place first;there's a reason why this establishment is the premier stop for silver,and native american qjewelry ;handcrafted ,custom jewelry.staff is superb,and wasxablecto reccomend exactly what i desired....kudos!!**an update on this 'premier ' store.....sudden devastating occurrence concerning family members dictated a suddenly urgent need for money to attempt to assist in my share of the costs;so,i called up Castle Gap Jewelry to inquire about returning one of three items recently purchased...guess what ..? their policy is of No Returns ,which is unlike any jewelry retailer ive ever dealt with....well,unlike most any retail store ive ever dealt with,...is stated...guess where...?....yep,on the receipt you get AFTER you jus paid for the item...prolly quite legal, but definitely sounds a bit underhanded...reminded me of a few used car lots ive dealt with;and not never dealt with them again, so i obviously won't be dealing with a place that fails to inform you until after you pay for the item that you can't return it...but i do understand it, really...in all ,i spent over 1000 dollars,...likely with their style of doing business, they gotta hold on to what they can get,,,surely not everyone goes back for a repeat...

I have only ever shopped with Castle Gap online, as I live in an eastern state, but I cannot say enough good things about my experiences shopping here. They are so very helpful, lovely to work with, great communication and jewelry is exceptional. I required some help for a custom order, and their staff went above in beyond providing information and help with my order. I received more quickly than expected, and they kindly called and let me know when it was on its way. Exceptional customer relations! Someday, I hope to visit the shop in person, as I have appreciated my experience with them in every way. Thank you, ladies - you...

I've been dealing with Castle Gap for forty years: in Midland, TX, during the early 80s oil boom; later in Dallas-Ft Worth; and more recently online from Kansas. I trust them implicitly and know that I'm getting good value and genuine, quality work. It's the only place I'd buy turquoise, except possibly in Santa Fe (maybe.) My sister, who lives in Santa Fe, loved to visit the store when she visited us in Dallas, as the prices and quality are as good or better than Santa Fe itself. Great people, great service, and great merchandise. My favorite...