CVS Pharmacy — Local services in Dallas

The pharmacist told me my prescriptions would be ready in 20 minutes. I came back 30 minutes later, and he raised his voice saying, "I'll call you when they are ready!" as if I was pestering him. I was nothing but kind. He also wanted to know why a prescription fax was being sent so late at night for the prescription. I explained that my doctor is located in a clinic that is open until 9 PM. I wasn't understanding at first and he was shaking his head as I was talking. He basically was insinuating that the prescription wasn't legitimate and refused to fill it. He said he would have to call and verify it from the doctor first. Ok, that a senseless delay? Also, I have a healthcare allowance plan as part of my job in addition to my insurance. I left a copy when I came to the store. I called back having stayed up late waiting for a call when my prescriptions would be ready, but he never called... so I called. When I spoke to him, he acted as though my health allowance card was fraudulent, and proceeded to speak to me in a patronizing tone. He then claimed he remembered me, and that I was the guy who kept on trying to get a prescription without my ID. I have no idea what he is talking about. I have never seen him before, and if my prescriptions ever require an ID, I provide my ID. This man was obnoxious and should not be charged with handling people's prescriptions. I will never fill my prescriptions with this pharmacy again. The people who work in the store end are very nice, the pharmacist working on the night of 4-17-18 was rude, unprofessional, and needs...

I don't usually take to the internet for shaming, but I'm fed up with the service of the CVS Pharmacy on E. Mockingbird and Skillman. (Store number 2979.) After trying to send an email with a complaint via their website, I hit the "send" and I get a message back saying sorry, the folder is full. I tried calling and still couldn't get through to a human being. Okay, fine. Let's do it public... Here's the message I intended to send: "As I write this email, I've spent more than 30 minutes on hold with the pharmacy at the CVS at E. Mockingbird and Skillman in Dallas. When I called the first time, I told the person on the phone that I had a question about my prescription. She asked for my name and DOB, then put me on hold. I waited on hold for 15 minutes before finally hanging up. I called right back and the same woman hastily answers with a 'be right with you" and I'm put on hold again, now going on 18 minutes. Unbelievable and unacceptable. I switched to CVS from Walgreens a couple years ago because I was getting this same sort...

Do not go to this minute clinic. The service was incredibly horrible as well as the knowledge provided. I have never been so disrespected by an NP before, and I went and extremely sick just wanting assistance and testing. She commented on my facial piercings in a disapproving way, which had no correlation to any testing being done, and immediately claimed that her rude attitude was a part of the process. The doctor (another NP) that I saw following claimed “I don’t know what’s wrong with you.” and told me to “just take a Zyrtec” even though I’ve alerted them of my issue with antibiotic resistance. I went to an urgent care a week later after no improvement and was diagnosed with bronchitis as well as prescribed multiple different medication’s to take due to these doctors original negligence on my sickness.

Dont...