Ravi Babu Biryani - Plano — Local services in Dallas

Extremely Bad customer service 😡

We waited in line for 30mins to order food but there is customer who ordered food and waiting there in front of place with his car where we have to order i don’t know why management wasn’t asking them to park the car in parking so that others can order literally nobody care about the customer we waited for so long and left the place. Extremely disappointed about...

I ordered biryani from this place and the experience was terrible. The biryani was extremely oily, loaded with too much masala, and overly spicy. When I opened the packaging, it was a complete mess and oil everywhere.

This is not how biryani should be, and the overall condition felt very unhygienic. Definitely not worth the money. I would not recommend this place and will avoid it...

We traveled 20 miles to visit this place, only to be told that all the rice items were sold out when we arrived. We even tried calling before starting our trip, but no one answered the phone. Very disappointing experience, especially after driving such a long distance.

It would be helpful if the restaurant kept customers informed or responded to calls to avoid such...