So I was driving through Dallas yesterday and decided I couldn't stand my hair any longer. It had gotten too long and the grey roots were driving me nuts. Google told me this salon was a block away. I took a chance as a walk-in for a color, cut, shampoo & style. The lady (I feel bad that I didn't get her name) that was there all alone said yes but there were two people ahead of me. At first I was put off by all the clutter throughout the salon but as I watched her sweep the floor, wipe the station and clean the scissors & combs between each client, I realized I need not worry about cleanliness. My wait was about 20 minutes. She applied the hair color to my hair and during the 30 minutes for it to work, she did 2 more hair cuts with 3 others waiting in line. Also, during that time there were 3 walk-ins and 4 phone calls that she had to ask to wait until the next day to come in. Then I saw the prices for services posted on the wall and realized why this place was so busy. After she washed the color out of my hair, she asked how I wanted my haircut. I showed her a photo and in short order my hair was cut, blown dry, and styled exactly the way I wanted it...something none of the other stylists here in Texas had been able to do since I moved here 3 years ago. When she told me how much I owed I was shocked and then I felt guilty because I knew the service was worth much more than what she quoted me. I had routinely been charged 3 times that amount in the past (which is why I put off going for so long) so I paid the bill and added a nice 25% tip and still came out paying less than other DFW area salons had charged me. Yep, I will definitely be coming back to this salon again...maybe even more often than in the...
   Read moreUnprofessional she complained the entire time and kept getting distracted on the phone with her friends. Hair was cut too short and she argued with me on when I asked to get my hair dyed and she would only settle on highlight. I thought ok fine I need this done soon so I get it done. The worst highlights I have ever seen. I came home to my neck hurting bc she kept pushing my neck and head every which way instead of being polite look down please and gently moving you. When it came to rinsing out my hair she put a flat towel down which had no neck support. Literally have never not had a hair dresser at least fold the cloth for support of my neck. Terrible pain. If you are female stay away if you are male it seems they at least get...
   Read moreTerrible experience. I wanted a specific style. I had brought photos and explained verbally exactly where to cut and how much as well as where not to cut. I am well aware of the general rule of you get what you pay for but why is it that a man can get the exact same cut that I ask for just fine and when I tryâŠ
Well, I now have a chili bowl.
Also, the â stylistâ working on my hair, was not paying attention to the task at hand due to her being on her TELEPHONE the entire time! No wonder she butchered me. She probably didnât even know that she was curry a paying customers hair! Totally unprofessional. She shouldnât have make me pay for this hack job but am for whatever reason, I...
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