Unfortunately I did not get the experience I was hoping for. I get MARRIED in 2 months, I'm very stressed and in need of a me time day. I was very excited to go and establish a great relationship with an esti! I've not been to one in years but this place was just not for me. I made an appointment, I've never been here before so I called the day off to confirm where I should park, no answer and phone call went straight to voicemail. I thought it was just too early, I called around 9ish, I then called again around 4ish but again the phone call went straight to voicemail. I got a little worried so I looked up on google to see if I was calling the wrong number and noticed the hours stated they were closed on Monday. My appointment was at 5:10PM on Monday, since I've never been to this studio and no one was answering my calls or called back and left me a voicemail I was worried so I decided not to attend. I understand no show policies and understand why I was charged, I went ahead and called to follow up and get some clarity on a questions I had but I was talked to as if I was completely at fault. The first thing I was told after "hello" was "oh yeah, the appointment you did not show up to?" with sort of a sarcastic attitude. I was just calling for them to explain my charge since it seemed like there was a tip included not for someone trying to be sarcastic. Again, scheduling online was easy but costumer service was not great. I can't say anything about the treatments since I did not treat. I wish the hours in google would be updated so an overthinking person like me does not get worried about mistakenly scheduling on...
Read moreYoali is so welcoming and Esti and Sofi are the best at what they do. They listen and work with you to tailor your experience and treatment to meet your needs. I've been seeing Esti for a while now and at 54 my skin has never looked or felt better! The products they use are incredible and effective, she even put together my 'lazy girl' 3 step routine that I could stick to and get great results.
Esti does my brows too and they are nothing short of perfect every single time. The place just radiates positive vibes and you always feel cared for and welcome...just what everyone needs from their...
Read moreAs someone who has easily spent thousands of dollars on expensive laser treatments for my post acne hyper pigmentation, I have never had an experience like the one I've had a Yoali Studio. Not only have they helped me with my hyper pigmentation, but they have also guided me on how to take better care of my skin and provided me a regime on the steps I should take on a daily basis in order to reduce the hyper pigmentation and any future breakouts. Not only that but the ladies that work here are the kindest sweetest and most welcoming people I've ever met! They always make me feel welcome and...
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