Birthday Party Review: Pros: Cost much less than other retailers
Cons: Host is not fully dedicated for 2 hours. In total she was around maybe 30 minutes. Takes too long to get the pizza. I had to go get our pizza and bring it to the table because our host was working behind the counter. Extra charges. Host charged me for extra cups that she claimed she gave me earlier. No picture frame included as stated. The host took a picture with her phone and printed it out. She didn't wait for me to pose my child just took a random pic before I could come over. No birthday shout out. I didn't expect it until they did it for other birthday parties but not my child. I could pull the race card because my child is African American and the other were Hispanic like the staff but...
Overall a good experience because my daughter and friends had fun and were happy.
Will I book another party?? Probably not...at least at this location. It was too unorganized for me. I would have preferred the host explain how the parties usually work/flow as it was my first time there. Rather than give me 4 cups at a time, just give the number reserved and add if necessary. That would have let both of us be more organized. She claimed to have given me cups and tokens as I ordered pizza, but she missed a pizza order, yet claimed she gave me the cups. So actually she cheated me out of 4...
Read moreBeen here a few times before and after the renovations. Games, fun, excitement and good service in all in one place. I liked it a lot. Spending time with friends and family makes everything better, even the food and the seating! However I do have some small complaints; the women's bathroom and fece residue on the side and on top of the toilet seat and as I was just about to finish setting up the toilet seat (like my Mexican mother taught me to do) a little boy started to run inside the women's bathroom, unsupervised, and crawled under MY stall, out of all of the empty ones just as I was about to sit down and do my business. He stated for a while and I gave him that dead eye to scram but he started messing around a bit like if it didnt matter. Honestly kids should be more supervised rather than free since they can get themselves into danger or serious problems. I had an uncomfortable experience from both of those and yet I didnt even go to the bathroom. Regardless of that issue, customer service, food, seating and environment, games and family fun was definitely guaranteed. I would recommend but please be watchful of your little ones, I'd hate to see them get in trouble for being a...
Read moreAll you can eat pizza and salad bar. Great for groups, kids and kid parties. About $10 for an adult for lunch buffet and drink. Huge space with booths and long dining hall style tables. Large, separate interactive game area for kids with prizes along with a bumper car area. Pizza buffet features a variety of pizzas with various toppings, garden and Caesar salads with various dressings. Great place if you want a quick, inexpensive meal and want to leave full. I go weekdays at lunch during the school year and it's not crowded. If you come and see school buses in the parking lot, you will have a different experience and it will be loud and crowded which I avoid. It's quiet when I go. They have several large screen TV's set on different channels with captions on so you can follow news or sports while eating or listen to whatever music is on. Staff is friendly and efficient and keep the place clean...
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