Hollister Co. — Local services in Daly City

The manager refused to take back damaged clothing because it wasn’t in “re-sellable condition” even thought they sold it to us in a condition that was not “re-sellable” (the clothing had never even been worn). It was a Christmas present, so we didn’t notice the defects right away. We were within the allowable time for a return, had the original receipt, etc. The only reason they wouldn’t take it back was because it was defective, the very reason we needed to return it. So their quality assurance folks never make any mistakes and never let an article of clothing get passed them unless it’s perfect? Seriously not impressed. It is the duty of a store to ensure that people are treated fairly. A manager who always follows the books written by corporate is not intent on serving...

Shopped around to kill time while waiting for the scheduled time to pick up a friend at the airport. The lighting etc. reminds me quite a bit if Abercrombie & Fitch (my favorite jeans and quality shirts). However, the clothes are not that good. I get the impression that the staff saw me as a nonbuyer, which I find both good and bad. But for them to know, there is a chance you might actually sell something to a time-killing-shopper. That (lack of) service saved me money that I shouldn't be spending anyway on garments that would ultimately end up in hotel garbage cans in favor of light flights back on...

Style and Aesthetic: Hollister is well-known for its trendy, laid-back, and California-inspired style. The brand appeals primarily to teens and young adults who enjoy casual, fashionable attire.

Quality: Many customers find the quality of Hollister clothing to be good, with durable fabrics and comfortable fits.

Store Experience: The in-store shopping experience is often highlighted for its unique ambiance, including dim lighting and beach-themed decor.

Sales and Discounts: Hollister frequently offers sales and promotions, making it possible to purchase items at a...