Scammers. They have a no-return or warranty on their watches. For my 60th birthday, my young stepdaughter bought me what she thought was a brand-new, four-figure watch, the back of which fell off a week after purchase and the entire inner workings fell out. I sent it to Longines for repair, only to learn that not only was it not new, but "the case was damaged, the case back was damaged, an entire new case was required, there was the presence of dirt/fibers on the dial, and there was the presence of heavy scratches."
Longines will repair it for $600 -- for a watch worn one week. Do not trust these people; or any business for that matter, that makes you sign a No Returns/No Refunds policy on an expensive timepiece.
4/9/25 - NINE MONTHS LATER: Valliani Jewelers finally responded to my review, indicating that a brand new watch has a two-year international warranty. If that had been the case, than why -- when I mailed the watch to Longines for the repair -- did they have a to charge me $600 repair on a watch that had dirt and fibers on the dial, the presence of heavy scratches, and a damaged back-plate? This level of damage could not have been caused by someone who wore the watch for less than a week, as attested by Longine directly.
It could only have come...
   Read moreExceptional Service and Stunning Jewelry!
We recently visited Valliani Jewelers and We couldn’t be more impressed! From the moment We walked in, the staff was welcoming, knowledgeable, and eager to help without being pushy. They took the time to understand exactly what were looking for and offered expert advice on choosing the perfect piece.
The selection of jewelry is breathtaking! Whether you're looking for something classic, modern, or custom-made, they have an incredible variety that suits all tastes and budgets. We are especially impressed with the quality of craftsmanship—each piece is truly a work of art.
We ended up purchasing a beautiful wedding ring enhancer and a rolex watch, We couldn't be happier. The attention to detail, from the design to the finishing touches, exceeded our expectations. They even offered free cleaning and maintenance services, which is a nice bonus!
Overall, Valliani Jewelers provides an outstanding shopping experience. If you're looking for high-quality, stunning jewelry paired with exceptional customer service, this is the place to go. I’ll definitely be returning for future purchases!
Thank you Shane, Sultan and the whole staff for the awesome customer service and great shopping...
   Read moreI was browsing around the mall when I saw Valliani Jewelers and decided to take a look around. I was immediately met by smiling faces. AJ (the store manager) started talking to me and asked me what I was looking for. I told him I was looking for a special Mother’s Day/birthday gift for my mom and was interested in diamond earrings, a diamond bracelet, or necklace. AJ welcomed me into the store where he and another associate, Alicia, took their time and showed me all the items they thought I would like that they had available. They let me try on various pieces and were very patient with me. I in no way felt pressured to purchase anything. Both AJ and Alicia were very friendly, knowledgeable, and helpful. Ultimately, AJ showed me a diamond necklace that had me sold! He offered a deal I could not refuse for both the necklace and pair of diamond earrings. I was 100% happy with my purchase, the price, and the customer service I received at Valliani Jewelers. I was not expecting to buy anything and came out with an amazing purchase I know my mom will LOVE. I will definitely be returning to Valliani Jewelers for my next diamond purchase. Thank...
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